Looking for new work, I applied for a domiciliary care role which looking back, was not the best idea financially, however I have done it previously as a job and enjoyed it.
I've noticed however that these companies (and maybe others) will often lie slightly in their job ads. It's known for being a zero hours contract but some companies now pay per shift as opposed to per call.
On the job ad for this particular role it was advertised 'guaranteed hours contract'.
Alternative weekend or one day a weekend availability was required at interview, and I told them clearly I would do a Saturday morning and lunch, the interviewer saw this and I received an offer letter confirming this rota.
However in the offer letter he also wrote 'Can you please confirm you can work a full day every weekend?' I asked if the 7-2 was not sufficient as this was what I had stated at interview and he said no, we require all care staff to work between 7am-11pm in a weekend.
I then asked him in my email about the guaranteed hours. He replied 'Yes, we have contracts for permanent staff'
I know that doesn't mean anything, as zero hours roles still provide contracts. So I asked him clearly in the email if they could provide a guaranteed number of hours per week as this had been stated in their job ad and that due to financial concerns I could not accept zero hours.
I didn't get a reply and haven't heard from the company since. I just think they're sneaky and casually lie about things, hoping you won't notice. This shouldn't be acceptable, not sure if I'm BU or if this is common practice?