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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Debt collection agency

52 replies

Messedupagainffs · 22/01/2025 12:51

Can someone please help with any advice as I am so stressed out about this I don't know what to do.

long story short I have had a really awful year for mental health difficulties, been in crisis house for a week and had lots of involvement with the cmht, been referred for autism assessments and basically had a whole breakdown this past year. No longer involved with cmht as I need to now wait for the assessment.

i have really messed up and not paid my council tax. Actually I wouldn't have even had to pay it if I filled out the council tax support form months ago but I have had a lot going on.
i can no way speak on the phone which is how it's ended up as bad as this in the fist place , because of you miss a payment they then want the full year and to stop that you need to phone and speak to them.
its been to court
rheyve sent CDER group bailiffs to my home who left a letter
i messaged the number on the letter and they ignored me
i spike to them on the online chat and they said I can't make a payment plan online as it's been allocated to an agent so I have to do it on the phone via the agent (the one who hasn't replied to my message)
and just now I've received an email they're in the area and will be attended my property again today and I will get yet more charged added on for the visits unless I contact them- I've tried!
how do I stop them from ignoring me or how do I stop them from visiting over and over and adding more onto the debt

OP posts:
JandamiHash · 23/01/2025 21:40

How did you get on @Messedupagainffs?

Messedupagainffs · 24/01/2025 07:48

JandamiHash · 23/01/2025 21:40

How did you get on @Messedupagainffs?

Phoned him again and eventually he said if I email the evidence of mental health and bank statements etc I might be able to do instalments
But he also said if I'm on medication then that means my mental health is under control which is.... a weird thing to say. He's really mean for no reason
I'm going to see if he agrees today or not and then if not I'm going to do the thing for breathing space I've filled it out just not sent it yet because if he agrees I'll just pay it in 3 and get it over with.

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