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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Childminder terminating contract

1000 replies

hoolahoolay · 06/01/2025 07:22

Surely I'm not being unreasonable. So my son is due to start with a childminder next week when I go back to work after maternity leave. We have settling in sessions this week

So she sent the invoice for January out early December and she said to let her know if there were any errors, the due date on the invoice was 1st January. For one reason or another we haven't paid it and instead of reminding us she has messaged this morning to say she's terminated contract as invoice is 5 days late.
Surely she could have sent a payment reminder.

WTF can I do now?

OP posts:
ButterCrackers · 06/01/2025 08:39

Hesonlyakidharry · 06/01/2025 08:28

You must live a very sheltered life indeed.

I pay all my kid’s clubs and hobbies a month in advance. Their music tuition is paid in 10 week blocks in advance. Their after school club was booked and paid monthly in advance. Nursery (10 years ago) was paid in advance (invoiced for set days in advance and any extra ad hoc days would be added to the next invoice).
I can’t think of anything related to my children that isn’t paid in advance. Their chess club is paid for each session individually on the night and if you don’t go, you don’t pay but it’s really informal and just somewhere to go play chess and the coach is a lovely old man who only charges £1.50 per kid and doesn’t really care! But that’s the only one.

I also book and pay for my regular sports massage in advance. Plenty of other “personal care” things are paid in advance when booking online.

I’m a jeweller. When you order jewellery from me, you pay me in advance of receiving it so I don’t make stuff if I haven’t been paid for it, or if the deposit to cover materials on bigger commissions hasn’t been paid.

You live a different life and I don’t insult you for this - you insult me.
You make jewellery so people pay on purchase. This is an important distinction because you are making a commodity. There is a contract and you should offer a return and refund if faulty or not as ordered. Childcare is a service that I have paid afterwards with an invoice.

Fluufer · 06/01/2025 08:40

Basketballhoop · 06/01/2025 08:34

As a new parent, going back to work after maternity leave for the first time, I would have had no idea that the ban hammer would come down so heavy from a childminder.
Everyone is human and slips up sometimes. Regardless of the reason why OP missed this bill, if the childminder was going direct to canceling the contract, it would have been a decent thing to do, to drop her a message to say 'as a new parent, you may have overlooked...'. Give her a single chance to rectify and then make sure she knows it was one chance only.

As for what to do now. Call her. Ask for grace on this occasion. If it is given, pay immediately and then pay all future invoices on receipt.

Surely as a new parent going back to work, paying for childcare to enable you to do so would be very top of the to do list?

Tia86 · 06/01/2025 08:40

Basketballhoop · 06/01/2025 08:34

As a new parent, going back to work after maternity leave for the first time, I would have had no idea that the ban hammer would come down so heavy from a childminder.
Everyone is human and slips up sometimes. Regardless of the reason why OP missed this bill, if the childminder was going direct to canceling the contract, it would have been a decent thing to do, to drop her a message to say 'as a new parent, you may have overlooked...'. Give her a single chance to rectify and then make sure she knows it was one chance only.

As for what to do now. Call her. Ask for grace on this occasion. If it is given, pay immediately and then pay all future invoices on receipt.

Childcare, and decent childcare that I was happy with, was my top priority when returning to work after my first child. This is not an excuse and surely paying to ensure your place is secure would come first.
I don't know how the OP would have gone so long without even thinking of it as this would be the first thing on my mind when returning to work and ensuring the childcare place is all ok.

oakleaffy · 06/01/2025 08:41

MinnieBalloon · 06/01/2025 07:24

YABU. She doesn’t want clients she has to chase just to get paid. Who would?

Absolutely this.
Tardy payers who are reluctant from the get go are serious bad news.

Zero excuses for not paying her.

Baileysatchristmas · 06/01/2025 08:42

Lovelysummerdays · 06/01/2025 08:38

The costs of last minute alternative child care. So the difference between that cost and the original fees. I suspect it’ll be in the contact. Childminders often download a template and then adjust. I know the last one I signed specifically said that no childcare would be provided if payment wasn’t made.

How's she going to sue for alternative costs when she broke the terms of the original contract by not paying on time?

sandrapinchedmysandwich · 06/01/2025 08:42

JimHalpertsWife · 06/01/2025 08:33

When that deadline is for an essential service, such as childcare to enable you to return to work, you make sure it's paid.

This. All those saying " Oh but it's your first month. You should have been given leeway" This is exactly why you haven't as YOU have set the precedent as a bad payer whom she may potentially have to chase every month. Why would she want to do that?

Then entitled old you pops up on here complaining how unfair it is when the situation is entirely your own fault.

If you take the, quite frankly daft, advice of taking her to court for your costs you will A) be laughed out of court, and B) Will never find a childminder again as childminders talk to each other and no-one will then touch you with a barge pole.

Either you take the excellent advice of grovelling and paying 3 months in advance or you try and find a new childminder which may prove tricky this late on.

Hesonlyakidharry · 06/01/2025 08:42

ButterCrackers · 06/01/2025 08:39

You live a different life and I don’t insult you for this - you insult me.
You make jewellery so people pay on purchase. This is an important distinction because you are making a commodity. There is a contract and you should offer a return and refund if faulty or not as ordered. Childcare is a service that I have paid afterwards with an invoice.

Just going to ignore every other service I listed, and has also been repeatedly listed in this thread?
Paying in advance for services, especially related to your child, is the norm. Your nursery was the outlier. It may be your experience, but it is the outlier. It is very odd to claim you’ve “never heard of such a thing” when almost every service people have discussed on here, and more, are always paid in advance.

familyissues12345 · 06/01/2025 08:43

Funnily enough, I don't think the OP is coming back!

I, like the majority, agree with the childminder. It doesn't look great failing to pay the first invoice. If you have a genuine awful reason why you didn't pay, then I think it's worth approaching her, but if you're going to use a "we were just too busy to remember" then I wouldn't bother

Peaceandquietandacuppa · 06/01/2025 08:43

Sorry but I think you are being unreasonable. She clearly laid out the payment terms and it’s not a good start for you to be missing payments already.

Why did you miss the payment anyway?

Chalk it up to experience and find someone else. And pay them before the deadline next time.

TheKeatingFive · 06/01/2025 08:44

hoolahoolay · 06/01/2025 07:22

Surely I'm not being unreasonable. So my son is due to start with a childminder next week when I go back to work after maternity leave. We have settling in sessions this week

So she sent the invoice for January out early December and she said to let her know if there were any errors, the due date on the invoice was 1st January. For one reason or another we haven't paid it and instead of reminding us she has messaged this morning to say she's terminated contract as invoice is 5 days late.
Surely she could have sent a payment reminder.

WTF can I do now?

For one reason or another we haven't paid it

This bit is very telling. So, you didnt think her bills were important enough for you to worry about.

And you're now surprised that she wants to terminate the arrangement? 😵‍💫

ButterCrackers · 06/01/2025 08:45

Baileysatchristmas · 06/01/2025 08:42

How's she going to sue for alternative costs when she broke the terms of the original contract by not paying on time?

Contracts usually outline the terms for late payment. I bet that this cm is in breach of contract because it’s odd to be able to terminate a contract on five days late payment for an advance service and to add that she has not worked for you yet. You are a new client. Check on this op. You might be able to get your alternative cm costs paid until you find a replacement cm.

thescandalwascontained · 06/01/2025 08:45

Hilarious. Of course YABU

What can you do now?

Learn from this

oakleaffy · 06/01/2025 08:46

Wavescrashingonthebeach · 06/01/2025 07:28

"For one reason or another we haven't paid it" is really really minimising and dismissive. And with that kind of attitude you sound like you'd be late with payment all the time.

This absolutely smacks of ''The Childminder isn't important, why should we pay her on time, she can wait on us until we can be bothered to pay her.

Ohshutupsimonyoutwat · 06/01/2025 08:46

Fair play to her. I would also cancel you if you had not paid on time I would worry that this would be a pattern of crap behaviour. You have no choice but to look elsewhere.

BeLilacSloth · 06/01/2025 08:48

If you were sent the invoice in early December why the hell didn’t you just pay it, my dad runs a business and lets people off for this kind of thing, she runs her business well. YABU

NattyTurtle59 · 06/01/2025 08:48

AfterMystery · 06/01/2025 07:30

I'm going against the majority here but I don't think YABU, it's your first invoice and it's a very busy time of year, people are out of normal routines etc, I can see easily how this could happen. I think the childminder is U to not send a reminder as it's your first month.

Would you be so understanding if your employer was to not pay you because it was a busy time of year?

I agree with pps, you had a month to pay OP and you didn't so I can quite see why she is terminating the contract - it's hardly an auspicious start on your part.

Hollietree · 06/01/2025 08:48

ThatsNotMyTeen · 06/01/2025 08:20

I don’t know about your job but mine kind of has an expectation that I do the work before I get paid for it. I’ll be getting January pay at the end of January, I didn’t get it at the start of December

It’s not a job. It’s an on-going service from a business. It’s completely different.

If I sign up for a gym I pay on the 1st of Jan and then I can use that service for the whole month. The gym doesn’t bill you at the end of the month, because there is a risk that the person will disappear without paying after using the gym for a month, or they might say that they went on holiday for 2 weeks and so only want to pay for the 2 weeks that they actually attended.

If I sign up for Sky TV, I pay for the whole month before they will let me start watching. They don’t let me watch for a month and then bill me after. And risk having to chase non payers.

If I sign my child up for ballet lessons, I pay for the whole term up front. If I don’t pay upfront then I don’t get a space.

I don’t know why people find this so difficult to understand.

ByQuaintAzureWasp · 06/01/2025 08:49

You need to grovel, promise sincerely that it will never be late again.

Would you like it if your employer just forgot to pay you on time?

TangoWithAnEskimo · 06/01/2025 08:49

Ohshutupsimonyoutwat · 06/01/2025 08:46

Fair play to her. I would also cancel you if you had not paid on time I would worry that this would be a pattern of crap behaviour. You have no choice but to look elsewhere.

Yes agreed. She sent an invoice, you didn’t pay. Would you continue working for a company that “forgot” to pay your wages? No.

oakleaffy · 06/01/2025 08:52

This was on Mumsnet re paying Childminders:

''There will always be parents trying to take the mick - the trick is to weed them out before you take them on. Personally I hate the business side of cm but I'm getting tougher with experience.''

GroovyChick87 · 06/01/2025 08:52

I think yabu. She's probably had bad experiences of people not paying before and sees this as a sign of what's to come if you've not paid the very first payment.

SoNiceToComeHomeTo · 06/01/2025 08:52

@hoolahoolay Just had a thought about what you could do... You could phone the childminder apologising profusely, and saying that you will pay for January today if she agrees to restore the contract, and that you will add on 10% as compensation for messing her about. You can also promise to pay on time in future and say that you will add 10% to future bills if you go even a day late. If she realises that you understand you've behaved badly she may relent.

ButterCrackers · 06/01/2025 08:52

Hollietree · 06/01/2025 08:48

It’s not a job. It’s an on-going service from a business. It’s completely different.

If I sign up for a gym I pay on the 1st of Jan and then I can use that service for the whole month. The gym doesn’t bill you at the end of the month, because there is a risk that the person will disappear without paying after using the gym for a month, or they might say that they went on holiday for 2 weeks and so only want to pay for the 2 weeks that they actually attended.

If I sign up for Sky TV, I pay for the whole month before they will let me start watching. They don’t let me watch for a month and then bill me after. And risk having to chase non payers.

If I sign my child up for ballet lessons, I pay for the whole term up front. If I don’t pay upfront then I don’t get a space.

I don’t know why people find this so difficult to understand.

It’s a service job. Are medical professionals, teachers, police, firefighters, bin men, carers, etc paid at the start of the month in advance of their working month? Answer is no. They are paid after doing their jobs.

TheKeatingFive · 06/01/2025 08:53

ButterCrackers · 06/01/2025 08:52

It’s a service job. Are medical professionals, teachers, police, firefighters, bin men, carers, etc paid at the start of the month in advance of their working month? Answer is no. They are paid after doing their jobs.

These are salaried workers. Childminders are self employed. This comparison makes no sense.

TheEyesOfLucyJordon · 06/01/2025 08:53

Brefugee · 06/01/2025 08:27

is your business as hugely in demand as childcare? if so you may have a small point.

In this case - i see OP isn't back, maybe they are too busy either trying to persuade the childminder to give them a chance, or they are looking for another (good luck, OP, that is a tough challenge on top of a tough time for you)

Assuming first child. This is one of those PFB learning moments - you simply cannot mess your childcare around.

It absolutely isn't, no. Nevertheless, if I terminated all the customers who paid late, without a reminder, then my colleagues would lose their jobs. My solution is to build up a relationship with the customers, get them to pay and ...... everyone's a winner.

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