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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Childminder terminating contract

1000 replies

hoolahoolay · 06/01/2025 07:22

Surely I'm not being unreasonable. So my son is due to start with a childminder next week when I go back to work after maternity leave. We have settling in sessions this week

So she sent the invoice for January out early December and she said to let her know if there were any errors, the due date on the invoice was 1st January. For one reason or another we haven't paid it and instead of reminding us she has messaged this morning to say she's terminated contract as invoice is 5 days late.
Surely she could have sent a payment reminder.

WTF can I do now?

OP posts:
GertrudePerkinsPaperyThing · 06/01/2025 19:23

dreamer24 · 06/01/2025 19:13

I have to say being late to pay a first invoice does seem like a bit of a weird reason to throw a child out - I think you'd go 2-3months before going nuclear like that.

wtf? It's an absolutely perfectly acceptable reason to "throw the child out"! 2-3 months without payment? Fuck that, I'd not be able to manage 2-3 months without my wage so why should the CM?!

Better to terminate before the child has started and got settled/ emotionally attached rather than a few months in.

Golaz · 06/01/2025 19:23

£10 per day for late payment is also v heavy handed!!

shewillbefinestopworrying · 06/01/2025 19:25

You didn’t NEED reminding OP, you didn’t forget. You just chose not to pay.

RelaxTheCacks · 06/01/2025 19:25

YABU. I would have done the same.

nationalsausagefund · 06/01/2025 19:26

Golaz · 06/01/2025 19:23

£10 per day for late payment is also v heavy handed!!

It’s the terms! My nursery charges £10 a day plus £30 administration fee for late payments, also terminates contracts at five days. It’s a business; the childminder can be as heavy-handed as she likes.

BriceNobeslovesMurielHeslop · 06/01/2025 19:26

Golaz · 06/01/2025 19:23

£10 per day for late payment is also v heavy handed!!

I’d imagine to discourage people from taking the piss.

Golaz · 06/01/2025 19:27

nationalsausagefund · 06/01/2025 19:26

It’s the terms! My nursery charges £10 a day plus £30 administration fee for late payments, also terminates contracts at five days. It’s a business; the childminder can be as heavy-handed as she likes.

Wow. None of my childcare providers have specified anything like those kinds of terms.

Tia86 · 06/01/2025 19:30

Golaz · 06/01/2025 19:27

Wow. None of my childcare providers have specified anything like those kinds of terms.

This again is the same for my children's school and the after school club they run. Clearly too many people have pushed their luck, it costs extra keeping staff on so they need to charge this to prevent it happening.

neilyoungismyhero · 06/01/2025 19:33

hoolahoolay · 06/01/2025 18:16

I mean as long as it was paid before he started. I don't get why it needed to be paid earlier that. Yes invoice said 1st but I thought that was just the generic date on it. My child is starting on 13th of month so starting later if you understand me. Yes I should have paid it but the Christmas period is expensive and we've had lots on and it just hasn't been priority. Lesson learnt!

It's a priority now!

Hollietree · 06/01/2025 19:33

Golaz · 06/01/2025 19:23

£10 per day for late payment is also v heavy handed!!

Private businesses can charge whatever they like for their services. If people think it’s heavy handed then they can choose not to sign up for it. However the person who started the thread was given a written contract with all the terms and conditions, decided to go ahead, signed up, and now shouldn’t be surprised at the situation she finds herself in.

When I worked as a childminder I finished at 6.30pm. People would turn up late several days every week…..6.40/6.45/sometimes close to 7. Always with an excuse as to why they were late. I introduced a late pick up fee of £1 for every minute people were late to collect their children. Guess what….everyone miraculously found the ability to pick their children on time every day!

You say heavy handed. I say childminder that has obviously had too many people take the piss out of her before and has decided to put her foot down.

sushibelt · 06/01/2025 19:34

hoolahoolay · 06/01/2025 07:22

Surely I'm not being unreasonable. So my son is due to start with a childminder next week when I go back to work after maternity leave. We have settling in sessions this week

So she sent the invoice for January out early December and she said to let her know if there were any errors, the due date on the invoice was 1st January. For one reason or another we haven't paid it and instead of reminding us she has messaged this morning to say she's terminated contract as invoice is 5 days late.
Surely she could have sent a payment reminder.

WTF can I do now?

Find another childminder

sushibelt · 06/01/2025 19:38

hoolahoolay · 06/01/2025 18:08

Yes I did apologise and say I didn't realise it needed to be paid the 1st but also said she should have reminded me and I would have paid.
Communication would help!

I'm not a stupid FTM btw I have 2 others who went to nursery not a childminder.

I just assumed payment was needed before my baby started, why would it need to be paid before?

Anyway we'll see what she says.

Because that's the date the invoice says payment is due by??

Fluufer · 06/01/2025 19:39

Golaz · 06/01/2025 19:27

Wow. None of my childcare providers have specified anything like those kinds of terms.

How unusual. None of them have ever had any terms like that?

brummumma · 06/01/2025 19:42

it just hasn't been priority.

This comes across as so entitled OP. What happens the next time you deem something else to take priority

She is running a business not a charity and it's really not unusual to have to pay a month in advance for services like this

Golaz · 06/01/2025 19:43

Fluufer · 06/01/2025 19:39

How unusual. None of them have ever had any terms like that?

Yes sorry, there were terms for late payment, but I meant nothing like 10£ a day +£30 admin fee . The last nursery I used it was 50£ administration fee after 2 weeks - that was it.
Not even sure if the preschool has one. Will double check the new childminder now 😳

Horationor · 06/01/2025 19:45

Why should she have to remind you?
She's running a business, not a charity.

I can't understand why you didn't just pay her on time, but would look for another childminder.

scotstars · 06/01/2025 19:48

Golaz · 06/01/2025 19:23

£10 per day for late payment is also v heavy handed!!

Which probably has the desired outcome of people paying ontime....

Hollietree · 06/01/2025 19:48

Golaz · 06/01/2025 19:43

Yes sorry, there were terms for late payment, but I meant nothing like 10£ a day +£30 admin fee . The last nursery I used it was 50£ administration fee after 2 weeks - that was it.
Not even sure if the preschool has one. Will double check the new childminder now 😳

Edited

A nursery has 30+ children attending so if one person is a bit late paying then it’s not a big deal to them financially - they can still cover all their outgoings and pay all their staff.

A childminder will usually only have a handful of families, so if one person doesn’t pay them it’s sometimes 20-25% of their monthly income…… which could mean they can’t pay their mortgage or feed their kids. Hence the need for stricter rules around late/non payment.

DandyTealSeal · 06/01/2025 19:48

Just hold your hands up, apologise and ask them to reconsider. Drama over.

Itsaboutvinted · 06/01/2025 19:53

Woah.

You lost me at 'stupid FTM'.

jannier · 06/01/2025 19:56

MizzT · 06/01/2025 18:26

Um, I really don’t understand the question. None of those percentages make sense to me as a self employed person (they certainly aren’t on my self assessment?) and it sounds as though the childminder is too. Yeah, self-employment is tough. VERY tough. I’ve never booted a client after a 5 day late invoice though. The NHS are the worst for paying. Imaging chasing an invoice for THREE MONTHS???

I’d actually argue the opposite for the childminder in a way. If you can afford to boot customers for invoices that are a few days late, you are doing really well and in a position where the demand for childminders exceeds supply. She can select the perfect clients, ones who pay the best, offer the best pay, and pay early.

A childminder typically has 3 to 5 customers they don't change for years....some 11 or more years. But funding means new customers as young as 9 months get at least 15 hours and up to 30 hours paid at the lower funding rate set by the government system....some rates are £2 or more less than the normal charged rate. So that's pay cut one and often paid in arrears by as much as 3 months....in which time the children still eat, do crafts and activities. So parents doing 30 to 40 hours have massive savings ....many still only do 3 days. If third 3 full time parents then pay late there is no money to buy food or activities for the minded the children and no money to live on pay mortgages, council tax etc......if you as a business have numerous ever changing customers you can charge a rate not set by anyone else and are unlikely to have such a high percentage of those customers paying nothing for a few days and sometimes weeks every month.....so who do you pick given the chance the pay on time customers or the can't be bothered ones.
This is why all childcare settings are closing their doors faster than ever before.
My husband is also self employed it's totally different to being a childcare setting nowadays where most of your work is paid at a rate determined by the government.....we are no longer really self employed as we have little say even on the rate we charge.

jannier · 06/01/2025 19:57

WoolySnail · 06/01/2025 18:39

They can grasp it, they just don't want to pay til the absolute bitter end, as the child minder or nursery getting paid isn't important to them...until they have no child care! Only matters when its a problem for them!

Definitely Christmas, birthdays, holidays, hair, nails etc are all more important to these late payers.

Juicyapple44 · 06/01/2025 19:59

This is one of the many reasons I stopped childminding, parents thinking it's ok to pay late/when they can be bothered. I too had late fees and no more childcare was offered until full payment and late fees had been paid and was in my account. I only ever terminated 2 contacts and both were to families who did not pay on time repeatedly. One mum had a different excuse every month and would even laugh about it. She was not laughing when she lost her childcare despite me warning her the month before if she is late paying again I will terminate the contract. She was the reason I introduced late payment fees.

LittleBigHead · 06/01/2025 19:59

Yes I should have paid it but the Christmas period is expensive and we've had lots on and it just hasn't been priority.

OMG, do you not realise how entitled and dickish that sounds @hoolahoolay ? Your DC's care is "not a priority"? Your difficulties in finding childcare are a suitable punishment, I think.

I work in the public sector, but even I know how important it is to pay the self-employed & small traders on the nail. They rely on the income, and I know what tiny margins most self-employed people survive on.

The childminder has had a lucky escape.

jannier · 06/01/2025 20:00

Golaz · 06/01/2025 18:53

I’m with you, we seem to be the only 2 😂.
I get the needing to pay upfront given the nature of the work, but this is two weeks before the baby has even started , and it’s the very first payment! The least she could have done is send one email- I get the frustration if it becomes a pattern of late payment , but given the kid hasn’t even started I think it’s a bit ridiculous tbh.
All forms of self employment involve some admin- I’m self employed and if a client doesn’t pay I send an email. I also don’t get paid until I’ve done a hella lotta work…

I think the CM sounds incredibly rigid , inflexible and heavy handed and I would personally not want someone with that sort of attitude watching my child. I guess OP will have to grovel short-term but I’d be looking elsewhere asap.
Incidentally my baby is also starting childcare mid- Jan and I haven’t been invoiced yet- nor any deposit so not sure that this is a universal norm?

Edited

And if the parent decides not to send their child at the last minute the childminder is left last minute with no income for that month and having to find and settle in another child.
Where is two weeks from? It was due on the 1st today is the 6th and the child is supposed to be doing settling.

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