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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Childminder terminating contract

1000 replies

hoolahoolay · 06/01/2025 07:22

Surely I'm not being unreasonable. So my son is due to start with a childminder next week when I go back to work after maternity leave. We have settling in sessions this week

So she sent the invoice for January out early December and she said to let her know if there were any errors, the due date on the invoice was 1st January. For one reason or another we haven't paid it and instead of reminding us she has messaged this morning to say she's terminated contract as invoice is 5 days late.
Surely she could have sent a payment reminder.

WTF can I do now?

OP posts:
Kbroughton · 06/01/2025 15:41

I imagine that her services are in demand and she can pick and choose who she takes on, and therefore she can take on clients that adhere to her requirements. My friend was moaning the other day around this as her cleaner has 'fired' her as she was late in paying. I think it's really disrespectful. The most you can do is massively fall on your sword, apologise profusely, and confirm it will never happen again. Or find a new childminder and pay this time. Apart from its the respectful thing to do, I have always paid childminders, dog walkers, cleaners on time with no reminders. We live in an area where they are all a premium so if you mess about, you lose. Anyway, it's the right thing to do. Apologise and hope for the best!

SeaUrchinHat · 06/01/2025 15:45

OP How would you feel if you weren’t paid on time ‘for one reason or another’? I’ve been self-employed for twenty-five years now and absolutely can’t be bothered with late payers either. I would probably have sent out a polite reminder but I’ve also developed a keen instinct about potential clients so maybe would be happy to ‘let you go’ if alarm bells were already ringing. The last thing any small business needs is the hassle of chasing up someone who potentially could be a regular problem.

NovemberMorn · 06/01/2025 15:48

OP asked a question, has received 28 pages of answers, yet didn't have the grace to come back and acknowledge.
Maybe she is too busy looking for a new childminder.🙄

Crumpleton · 06/01/2025 15:48

nationalsausagefund · 06/01/2025 15:11

So, if Marcus in Dubai smashes a dumbbell over his physio’s milk bottle, should Tesco issue a reminder to the people in service roles or not?

Maybe Marcus should have kept his dinky in his trousers...we all know how incredibly strick the rules are in Dubai and unlike Britain the laws the law, no messing.

But that's for a different thread.

TheKeatingFive · 06/01/2025 15:49

NovemberMorn · 06/01/2025 15:48

OP asked a question, has received 28 pages of answers, yet didn't have the grace to come back and acknowledge.
Maybe she is too busy looking for a new childminder.🙄

To be fair, that would be a better use of her time

Fluufer · 06/01/2025 15:50

NovemberMorn · 06/01/2025 15:48

OP asked a question, has received 28 pages of answers, yet didn't have the grace to come back and acknowledge.
Maybe she is too busy looking for a new childminder.🙄

Paying them too hopefully.

WeeOrcadian · 06/01/2025 15:53

Go to the supermarket and tell them you'll 'pay them at some point'. See how far you get

YABVVU and you know it

You've had your arse handed to you, deservedly so

Skiptogetfit · 06/01/2025 15:53

Maybe she just doesn’t realise good childcare is extremely scarce. Here we’d pay the nursery bill over the mortgage!

JessicafelloffTheKnappett · 06/01/2025 15:59

mrsmilesmatheson · 06/01/2025 15:39

I'm self employed and work with children/families.

The number of people who mess me about beggars belief. I am getting better at spotting them now and it normally starts off as something like this. I take the first possible opportunity to get rid of them because I've already seen red flags.

She's possibly over subscribed and has decided you're going to be one of the parents who messes her about.

Think back ... were you prompt at replying/communicating before this? Has she had to chase you to make a decision etc before? My guess is yes.

Did you acknowledge the invoice OP? Or have you been radio silence since it was sent despite the due date passing?

The clue is that your OP is completely without apology or embarrassment. Nowhere do you mention letting the childminder down or how sorry/regretful you are. You're just pissed off that your actions are affecting you.

I think this is it actually! Instead of contacting the CM to apologise and try resolve it, OP has come onto MN looking for validation. The tone in the OP posts tells me a lot.

I imagine the CM has seen a few things that gave her cause for concern, so this is the cherry on top of the shitty behaviour pie - CM did what she could do to avoid having to deal with this behaviour for many months to come.

Crikeyalmighty · 06/01/2025 16:03

@wombat15 oh I wouldn't have let her start at all without paying - but I do think a quick call or text first stating payment is due before starting or she can't start would be more sensible- especially at this time of year as peoples memory's can often be up their arse with too much going on -

ilovesooty · 06/01/2025 16:04

TheEyesOfLucyJordon · 06/01/2025 15:09

You don't say? If only you'd have told me that on page 2, I could have saved myself all this typing.

It was made quite clear way back. The fact that you keep arguing about it is your choice.

redskyatnight · 06/01/2025 16:10

Crikeyalmighty · 06/01/2025 16:03

@wombat15 oh I wouldn't have let her start at all without paying - but I do think a quick call or text first stating payment is due before starting or she can't start would be more sensible- especially at this time of year as peoples memory's can often be up their arse with too much going on -

She sent out the invoice in early December.
It takes about 2 minutes to set up a payment (scheduled for the future if necessary). If she'd done it then, she wouldn't have forgotten it.

OP hasn't said she forgot anyway. She said they didn't pay "for one reason or another". Which I take to mean, they were hoping to leave it as long as possible before paying, possibly because they didn't have the money.

If OP had genuinely forgotten her first response to getting the message would be to think "oh shit" and to ring the childminder and grovel. Not to post on MN.

wombat15 · 06/01/2025 16:10

Crikeyalmighty · 06/01/2025 16:03

@wombat15 oh I wouldn't have let her start at all without paying - but I do think a quick call or text first stating payment is due before starting or she can't start would be more sensible- especially at this time of year as peoples memory's can often be up their arse with too much going on -

I disagree. If OP didn't manage to make even the first payment without a reminder there's a good chance she would miss others and then the childminder would have to keep on reminding. It demonstrates a complete lack of care and organisation and if there are plenty of people wanting childcare why risk dealing with an unreliable parent.

There is no requirement to remember anything. You just set up a payment as soon as you get to the bill.

HollyKnight · 06/01/2025 16:13

Like someone else said, the invoice was the reminder. The OP will have known the fees and the payment terms before this.

Wavescrashingonthebeach · 06/01/2025 16:14

CagneyNYPD1 · 06/01/2025 14:04

Absolutely. I see it all the time. My client base includes nurses, partners in city law firms, high earning finance types, teaching assistants and so on. I can guarantee my best payers are those who earn the least.

My worst payer at the moment is the SAHM who dabbles in fashion and has just spent upwards of 2 million on her new house.

Because the poor people like me are on a tight budget so we like to get essential bills paid immediately to get them out the way, whereas some rich people are too "busy" and "important" and don't understand what it's like to be missing money so they see no problem in other people missing their money.

FeegleFrenzy · 06/01/2025 16:16

Surely I'm not being unreasonable

well I would say you are. What can you do? Apologise and see if she will back down. She probably won’t. She’ll be thinking if you’re this bad at the start why risk you continuing to be this bad. Most good CMs have a waiting list. You’ll most likely have to find a new one, or not go back to work. Maybe try nurseries too.

LittleBigHead · 06/01/2025 16:29

Has @hoolahoolay been back?

WoolySnail · 06/01/2025 16:32

LittleBigHead · 06/01/2025 16:29

Has @hoolahoolay been back?

Nope, maybe she needed a reminder? 😂

purplespink · 06/01/2025 16:46

@WoolySnail 😂

Uricon2 · 06/01/2025 17:00

I'm still puzzled why the OP took to MN rather than do a Game of Thrones penance walk to the CM's house with 6 months in advance in cash. It would have seemed a more sensible option.

Strange.

Abracadabra12345 · 06/01/2025 17:03

I used to be a registered childminder and had one entitled rich parent who was terrible about paying. Once you have experienced that, you are super-sensitive to it happening again. Late payers often went hand-in-hand with late timekeeping which was another nightmare. It was so disrespectful

Patienceinshortsupply · 06/01/2025 17:04

Our cleaner sends a monthly invoice, and a firm note on the bottom of it that late payment will mean cancellation of the contract. She apologised for the wording when she sent the 1st one but said she'd allowed a family to run up 3 months unpaid and never got a penny of it. I pay her the minute I get the invoice so I don't forget (I have a brain like a sieve).

I would eat humble pie here, OP, apologise profusely and offer 3 months pay in advance to be repeated so she knows that it was an error that won't be repeated. We all make mistakes at the end of the day.

JessicafelloffTheKnappett · 06/01/2025 17:05

Uricon2 · 06/01/2025 17:00

I'm still puzzled why the OP took to MN rather than do a Game of Thrones penance walk to the CM's house with 6 months in advance in cash. It would have seemed a more sensible option.

Strange.

Edited

Or maybe just calling the CM to apologise and offering to pay immediately plus a late penalty....

Laserwho · 06/01/2025 17:08

I hope the childminder is reading this, and I hope she was warned local childminders

scatters2004 · 06/01/2025 17:09

It's your first invoice and you didn't pay it on time.

Maybe it was an oversight but make sure you pay on time with your next childminder, they are trying to earn a living too.

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