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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Foodbank buying items from shops?

482 replies

girlfriend44 · 04/01/2025 21:57

I always thought that foodbanks were given out of date stock when I saw them collecting from shops and supermarkets.
I have now found out they buy items from certain retailers at a reduced price.
They put orders in. Where does the money come from to purchase?
Also they have vans, which cost money in petrol etc.
Anyone else think the same, never realised they were collecting stuff they had ordered in. I thought it was donated to them?÷

OP posts:
Thread gallery
10
BobbyBiscuits · 05/01/2025 13:03

There's always a charity collector for the food bank near me. They don't want food, only money. So it makes sense they buy their own stuff if donations aren't reliable. The stock in food banks isn't out of date I don't think? At least it shouldn't be. They know what their own service users need specifically so it's good they supply things that would be popular and well used.

Almostwelsh · 05/01/2025 13:09

theworstmoment · 05/01/2025 12:58

This is our issue we have a child with autism, Arfid and coeliac and our gp says this area doesn’t prescribe GF foods anymore. This was why the SW referred us and spoke to the food bank

I would try again with your GP. Even in areas where gf food is no longer commonly prescribed, they are supposed to be able to on a case by case basis and a coeliac child in a low income family should be a priority.

If you can get the bread and /or flour on prescription that will be free for a child. And then you can divert any spare money to the other gf things coeliacs need, such as gf pasta etc

Almostwelsh · 05/01/2025 13:18

theworstmoment · 05/01/2025 12:58

This is our issue we have a child with autism, Arfid and coeliac and our gp says this area doesn’t prescribe GF foods anymore. This was why the SW referred us and spoke to the food bank

Could your SW write to your GP and request gf food on prescription? They are supposed to provide on a case by case basis and bread on prescription is a much more reliable source for your child.

ueberlin2030 · 05/01/2025 13:25

BIossomtoes · 05/01/2025 12:30

If governments were supporting those in need - as they should - you’d still be subsidising through your taxes.

I'm well aware of the concept of taxation, however I'm also aware of how governments waste money.

theworstmoment · 05/01/2025 13:26

Almostwelsh · 05/01/2025 13:18

Could your SW write to your GP and request gf food on prescription? They are supposed to provide on a case by case basis and bread on prescription is a much more reliable source for your child.

The only gf items that are accepted are not ones that are prescribable unfortunately. We’ve been told dla applications are up to 6 months wait so when that is hopefully sorted out we can just buy the safe foods

TheWayTheLightFalls · 05/01/2025 13:31

I've not read the middle pages so apologies for any duplication.

I run a food bank which also includes a pantry type setup (people come along, pay £3, and can help themselves to a range of items - typically two shopping bags' worth).

Yes we buy some things from the shops. In my case pasta, rice, oats from a wholesale supplier; beans and tinned toms from Tesco. I write eleventy million grant applications a year so we have money to do this.

Yes people do sometimes use us weekly/regularly rather than as a one-off. Not because it's fun getting food for free but because they consistently can't feed themselves/families well enough without us. Kids eat but parents don't, or they eat the cheapest crap there is, because £, or it's fine during the term but doesn't work during school hols. Or myriad other reasons. I promise, as pleasant as we try to make it, no one queues in the pissing rain for 40 minutes for food, sometimes with a child alongside, unless they need to.

We do redistribute things past Best Before but not Use By. Use by = safety. BB = quality. We do collect fruit, veg, dairy, bakery items, all sorts from major supermarkets and food businesses and redistribute it. We have to adhere to the law. So a UB product that comes in, with a same-day date - it needs to be frozen that day, or binned. But we have good processes to minimise waste.

This week people had beans, toms, pasta, tea, sugar, biscuits, instant noodles, a veggie ready meal and nine different fruits/vegetables to choose from.

NB - all services are different, so the fact that we do it this way doesn't make it universal.

Rosscameasdoody · 05/01/2025 13:33

YellowPixie · 05/01/2025 11:27

We could all spend the day googling the provision in our local area @sashh . All I am saying that it took me less than a minute to find several food banks in my city which give out free food without a referral.

Which, as has been established upthread doesn’t mean they all give out food without a referral.

Snugglemonkey · 05/01/2025 13:33

I donate cash. Better that they have what they actually need.

EmotionalSupportBiscuit · 05/01/2025 13:34

girlfriend44 · 04/01/2025 22:13

Fair enough, but who pays the van and the running costs?

The foodbank pays to run the van, or sometimes volunteers use their own cars to collect donated food from donation points. Our foodbank gives parcels out at various places including semi rural villages surrounding the row and they have a van for distribution.

Foodbanks also buy food because they need to give more parcels than they receive donated food.

Foodbanks that are part of the Trussell Trust network follow specific contents lists for the parcels they give out. Your local one probably posts in the town’s Facebook group to say what they are most in need of. They may also put a poster up near the donation bin in supermarkets. To get a parcel from a Trussell foodbank you need a voucher via referral from eg a GP, Citizens Advice etc.

Community pantries don’t use referrals and might redistribute food that’s nearing the end of its life and which supermarkets might have given to the pantry.

TheWayTheLightFalls · 05/01/2025 13:38

TheWayTheLightFalls · 05/01/2025 13:31

I've not read the middle pages so apologies for any duplication.

I run a food bank which also includes a pantry type setup (people come along, pay £3, and can help themselves to a range of items - typically two shopping bags' worth).

Yes we buy some things from the shops. In my case pasta, rice, oats from a wholesale supplier; beans and tinned toms from Tesco. I write eleventy million grant applications a year so we have money to do this.

Yes people do sometimes use us weekly/regularly rather than as a one-off. Not because it's fun getting food for free but because they consistently can't feed themselves/families well enough without us. Kids eat but parents don't, or they eat the cheapest crap there is, because £, or it's fine during the term but doesn't work during school hols. Or myriad other reasons. I promise, as pleasant as we try to make it, no one queues in the pissing rain for 40 minutes for food, sometimes with a child alongside, unless they need to.

We do redistribute things past Best Before but not Use By. Use by = safety. BB = quality. We do collect fruit, veg, dairy, bakery items, all sorts from major supermarkets and food businesses and redistribute it. We have to adhere to the law. So a UB product that comes in, with a same-day date - it needs to be frozen that day, or binned. But we have good processes to minimise waste.

This week people had beans, toms, pasta, tea, sugar, biscuits, instant noodles, a veggie ready meal and nine different fruits/vegetables to choose from.

NB - all services are different, so the fact that we do it this way doesn't make it universal.

And (sorry to quote myself) we don't need a referral for the service. Most people do come in via referral, but it's not mandatory.

And re van, running costs - yes, funded by either donations or, in our case, a grant. Though our driving volunteers tend to donate their petrol as it were. We always offer to pay though.

CarolinaWren · 05/01/2025 13:39

Auburngal · 05/01/2025 08:44

Some people have no financial planning or priorities. There was a woman who came into my work and all she bought was scratch cards and cigs on a daily basis. Spent at least £35-40 a day on these. Never seen her bought food. Yet a colleague walks past a venue which is used as food bank to go to work. Food bank is open twice a week and opens the time colleague starts work. Guess who was one of the first in the queue? The scratch card and cigs lady. If she even halved her spending on scratch cards - she would have about £100 to spend on food a week.

Think the woman lives alone as what two customers who live near her said. I live alone and I certainly don't spend £100 a week on food.

She's the target audience for lotteries though. You don't see wealthy people buying daily stacks of lottery tickets.

lightsandtunnels · 05/01/2025 13:45

Fare Share is a charity that offers close to use by date food to organisations like charities, churches etc. You have to meet their criteria and then you are able to collect food from a store once a week. You can then use this food to distribute to people as you wish or use the food as ingredients to make meals for people. They also offer a separate food collection which you pay an amount for a weekly bulk collection and then you charge people a nominal sum to collect from you.

Some food banks/charities are totally self funded and rely on donations from the public and use money to buy groceries from donations made to the charity.

This is how it works at the community hub I work at.

Edit to say that volunteers or staff members from the charity go to the store to collect the food each week and from the store if we shop ourselves.

nadine90 · 05/01/2025 13:47

Soangerb · 04/01/2025 22:01

Food banks started with good intentions but are now just completely broken. Around here you have people who have factored in the free food bank food in to their costs, it’s not an ‘emergency’ need but something they account for so they can spend money on other things. “Build it and they will come”.
i have no doubt some are in desperate need but unfortunately many have become reliant on them for all the wrong reasons.

Are you sure this is a food bank and not a pantry? At trussell trust food banks there is a limit of how many times you can visit and you would be put in touch with someone to discuss your financial difficulties if repeat referrals were being made. Pantries/food waste initiatives where people pay a little can be accessed by anyone, week in week out.
It isn’t actually easy to access food banks (where I live at least) and certainly not an option people are abusing to spend money elsewhere

Rosscameasdoody · 05/01/2025 13:48

YellowPixie · 05/01/2025 11:03

No, some of the food banks round here - run by churches or independent charities and described as food banks not pantries - allow people to pop in and collect food parcels no questions asked. No referral.

I totally get the point that if you are in a situation you have no idea about getting out of, then a referral to a food bank which is linked up with lots of other bodies and charities can open doors and get you linked in with other services. But there is nothing stopping anyone appearing at one of those other food banks, taking a package or helping themselves, and walking off. And doing exactly the same repeatedly in other food banks in the city operating on the same basis.

Or do CFers not exist when it comes to food banks?

This has been explained upthread. The larger charities like Trussel Trust and Salvation Army, etc are run by donations and grants. They operate a referral system for exactly the reasons you outline. Other independent foodbanks, community larders and organisations like Cycle operate a free for all or low cost system and anyone can go and get what they need without a referral. I think CFers do exist - not so much where you need a referral. But in either case I don’t think it’s a reason for rethinking donations - I accept there are some CFers but I wouldn’t want that to get in the way of someone in genuine need getting food.

Auburngal · 05/01/2025 14:48

Needmorelego · 05/01/2025 10:51

Anything that involves people donating items means a high proportion of what is donated is useless crap.
Sorry to say that but it is.
My husband helped with the sorting of the donations for residents of the Grenfell Tower fire - so much of it was just useless or simply just not needed. (In fact I wonder what happened to it all - it was all piled up on a football pitch somewhere I think).
This is why so many charities and organisations would actually prefer money donated so they can purchase what is ACTUALLY needed.
It's the same with the war in Ukraine. People were donating half used packets of nappies and bottles of Calpol which the local bloke with a van was going to drive to the border and hand over to.....who? They didn't know. A lot of donations got dumped in lay-bys.
The Red Cross (and others) asked for money donations. So they could go and purchase the Ukrainian equivalent of Calpol (which would have the medical information in the correct language) in bulk directly from the manufacturer or warehouse and arrange proper distribution to those who need it.
So many people think they are doing good. But frequently.....they actually aren't.

As a litter womble, we have found bags of babies/toddlers clothes dumped in laybys around the time of the campaign of donations for Ukraine started. They were worn. They were in unmarked bags. As got damaged by weather and lorries driving over them, they went to landfill.

If we found them a day after they were dumped - different story.

CarolinaWren · 05/01/2025 14:49

YellowPixie · 05/01/2025 11:03

No, some of the food banks round here - run by churches or independent charities and described as food banks not pantries - allow people to pop in and collect food parcels no questions asked. No referral.

I totally get the point that if you are in a situation you have no idea about getting out of, then a referral to a food bank which is linked up with lots of other bodies and charities can open doors and get you linked in with other services. But there is nothing stopping anyone appearing at one of those other food banks, taking a package or helping themselves, and walking off. And doing exactly the same repeatedly in other food banks in the city operating on the same basis.

Or do CFers not exist when it comes to food banks?

Many, many years ago I worked at a shelter for women. Most of our clients were victims of domestic violence. I recall one woman who freely admitted that she and her husband agreed to periodically claim that he had abused her so she could spend the night in the shelter and take a few bags of food from our little food pantry when she left the next morning. We hesitated to refuse her because her husband really was a nasty piece of work, he did have a history of abusing her and they had several children who weren't being well fed. So my answer is, people can be genuinely needy and still be CFs.

Nanny0gg · 05/01/2025 15:14

FoxInTheForest · 04/01/2025 23:06

I thought there was a system where people needed referring to them and it was only short term for each referral?

It's certainly like that in our local Trussell Trust ones

FoxInTheForest · 05/01/2025 15:18

CarolinaWren · 05/01/2025 14:49

Many, many years ago I worked at a shelter for women. Most of our clients were victims of domestic violence. I recall one woman who freely admitted that she and her husband agreed to periodically claim that he had abused her so she could spend the night in the shelter and take a few bags of food from our little food pantry when she left the next morning. We hesitated to refuse her because her husband really was a nasty piece of work, he did have a history of abusing her and they had several children who weren't being well fed. So my answer is, people can be genuinely needy and still be CFs.

To be fair that sounds like a genuine case regardless of him saying to admit it.

Nanny0gg · 05/01/2025 15:22

MrsKwazi · 05/01/2025 01:36

i stopped donating to food banks when I read a thread on here about families accessing food banks for 2+ years continuously, and then learned this was a regular thing. And ‘shopping’ at the food bank.

The reason why there are more food banks than ever is because people cottoned on to how the system works. Same with our country’s bloated benefits bill. Food is an emotive subject, no one want to see anybody go hungry, so people donate and keeps the whole thing going.

Edited

You keep telling yourself that

Whilst in the real world...

Nanny0gg · 05/01/2025 15:28

ueberlin2030 · 05/01/2025 09:00

We all make decisions all of the time.
I'm just a bit fed up of some of us being expected to always make the right decision in our own lives, whilst also subsidising those who consistently make bad decisons and end up in another mess.
I am aware that many foodbank users need support for genuine reasons, and as I said, I used to donate to foodbanks.

Edited

Used to...

queenmeadhbh · 05/01/2025 15:30

girlfriend44 · 04/01/2025 22:13

Fair enough, but who pays the van and the running costs?

They’re a charity. They use donations. How do you think charities do anything?

Teanbiscuits33 · 05/01/2025 15:37

RegulatorsMountUp · 04/01/2025 22:04

Why can't you buy it yourself? I thought foodbanks were temporary support for basics not a regular option or meeting 'dietary requirements' surely you'd just pick up the basics from them and buy whatever special goods you need yourself? I can't imagine being unable to afford to feed myself and then asking for specific foods for free from charity. Maybe I just don't understand how this new world works.

Basics or not, if someone has a food allergy, then they have a food allergy? It’s not a case of ‘sod the food allergy, they don’t get to choose!’ Of course they do. Their allergies are not their fault, are they?

Just because someone has an allergy it doesn’t make them immune to financial difficulties or any more able to afford food than anyone else at any given time.

I mean, if you have coeliac disease for one thing, gluten free foods can cost a fortune, and you’re not going to expect someone with an allergy to just accept any old food because it’s free, surely? What’s the point if the person can’t make use of it?

What makes a vegetarian less likely to need a food bank? Or someone with a peanut allergy?

Nanny0gg · 05/01/2025 15:38

YellowPixie · 05/01/2025 09:27

Untrue in some cases. I just googled -

"the foodbank has been running for over 12 years it is totally non referral with no paper work involved we provide around 500/600 food parcels each week people travel from all over Glasgow"

"Our fully stocked community pantry is open to everyone. (No referral required) Pop in anytime during opening hour"

"Our food bank is open from 10am to 12 noon monday to friday
All those who are in need are welcome with no requirement for a formal referral."

"Members of the community are welcome to come along and help themselves to bakery products, fresh fruit and vegetables and cupboard essentials. The pantry is open 7 days a week 11am-3pm and no referral or assessment is needed."

And that's just in Glasgow. Now I am totally on board with reducing food waste and think it's briliiant that there are organisations which are redistributing food which would otherwise have gone in the bin. But let's not pretend that food banks are only for people who can't afford food - anyone can "rock up" to any of the places I linked and get free food, whatever their financial circumstances.

To me, those are not the same as Food Banks and their purpose it more to do with preventing food waste than helping people who can't afford food

Nanny0gg · 05/01/2025 15:41

ueberlin2030 · 05/01/2025 09:50

I don't disagree. I just don't feel personally able to help for the tome being.

Which is fair enough

Nanny0gg · 05/01/2025 15:42

CarolinaWren · 05/01/2025 14:49

Many, many years ago I worked at a shelter for women. Most of our clients were victims of domestic violence. I recall one woman who freely admitted that she and her husband agreed to periodically claim that he had abused her so she could spend the night in the shelter and take a few bags of food from our little food pantry when she left the next morning. We hesitated to refuse her because her husband really was a nasty piece of work, he did have a history of abusing her and they had several children who weren't being well fed. So my answer is, people can be genuinely needy and still be CFs.

And would she have got a thumping if she hadn't gone along with it?