To complain about the AA man

[TeaAndBrie]

So my car is having issues, I spilt a drink in the passenger footwell a week ago. The car was still working fine and I was advised it was safe to keep driving when I Took it to a garage yesterday, they couldn’t sort it but recommended someone else. He can look at it but not for a couple of weeks.
Today it wouldn’t start at all.
i contacted the AA and 6 hours later the AA arrived. Not an issue because I was at home but still a long time.
I felt like I was being told off by my dad. He kept asking if I understood that it was serious. It was an accident and he made me feel so stupid. He told me that cars can’t function if the electrics don’t work and that water conducts electricity 🙄
he told me that the garage only said it was fine to get rid of me and that no one will want to touch it.
I understand what I’ve done but it wasn’t on purpose and as a paying customer I don’t need to be told off.
currently researching RAC membership instead…

He sent pics too!

Hi @TeaAndBrie thats why I asked yesterday if the AA man checked the battery and alternator as I was sure it would be more likely due to something like this! Car batteries can especially play up when its cold. Glad you managed to get it sorted. I would complain about the AA man, seems like he just couldn't be bothered to check properly x

That's really great news! You must be really relieved.

In the light of the new information though, I do think you should complain to the AA about the patrol. Being a grump is one thing, but failing to diagnose an obvious fault is another. He might have even had you on your way, depending on what he had on his van.

The AA are pretty generous with compensation so it's definitely worth doing.

Thanks @Shinyshiny97 and @SilviaDaisyPouncer i am so relieved as I thought my car was dead.
I am definitely going to complain to the AA as he didn’t even try and diagnose it, he just assumed it was all connected to the drink spillage and seemed far my concerned with telling me off!

Complain to the AA. This is their latest tactic to get out of doing the job you are paying for. I had a similar incident last year where the rude unhelpful mechanic van driver refused to deal with a seized on brake stating that it was an unrelated engine management light that was causing the issue. The light was actually on due to the brake seizing on, and had I my tools at the time could have done a temporary repair to get it to the garage.

I have worked in the motor trade for years and could have just about put money on the airbag light being down to the pretensioner wiring. I've seen so many come on just by adjusting the seats.