To be pissed off with this?

[RosieLeaLovesTea]

Work scenario today: 2 people I line manage come to me to say there is an urgent issue -someone junior to them has refused to do something and it’s their responsibility. They asked someone else to do it. The two managers said they need an urgent meeting with the team. They do not directly line manage this person.

they ask me if I can arrange the urgent meeting.

I decide to call the manager of said person. Talk it through. Explain what our understanding is of their responsibility and task to do.. they agreed and said they need to talk to said person snd their direct manager.

we are meeting tomorrow anyway to talk through options to resolve the problem.

I sent an email to those invoked to explain outcome.

One of the managers who came to me first -challenged me about what had been done, and said as the manager who I spoke to was her equal she could have had that conversation and I should supported/directed her to do so? I thought really????

AIBU to be pissed off?

Not sure I fully understand.

It sounds like your direct report came to you with an issue which you resolved, but is now blaming you for not telling her to resolve it herself..?

Totally batshit if so!

@Aria999 that is correct! It is batshit isn’t it!

People are an absolute pain in the arse. I loved my job until I became the manager and had to spend all day every day listening to relentless bickering and squabbling. YANBU

They’re just embarrassed because they now look inferior to their equivalent.

They should have thought of this approach themselves but didn’t and came to you so you’ve had to babysit them to resolution. Not your fault, they requested it.

Explain to them that this is a valuable learning exercise for next time in issue resolution. And if you’re feeling particularly waspish you could potentially comment on it in their end of year… ‘To progress/or get above expectations x needs to demonstrate more team work and issue resolution skills amongst their peers before resorting to escalation in the business’. Or some such wording.

I think what they are saying would have been the better approach, I favours coaching style rather than fixing issues for my team. However, they brought the issue to you, it’s a lesson for them and they need to suck it up.

They came to you with an issue but do t like how you solved it! Time to have a conversation with them before they go to your line manager to report you for something.

“Yes, that’s right you could have chosen to resolve it yourself, but you asked me to"

Sounds very immature, probably threatened by a person junior to her having the audacity to delegate 🤣

@SezFrankly has nailed it!

You are the line manager but they tell you what meetings to arrange? Why do they think they get to instruct you?