To think don’t bother coming to me with your problems?

[shutupputup]

Colleague is doing some internal charity mental health campaign and has come to me to complain that the team aren’t helping her or responding.

I’ve given a suggestion of what she could do and it’s almost like she wants an argument or is just intent on disagreeing.

And I just think why come to me with a problem if your attitude is of that where it doesn’t really matter what I suggest.

'Do you want advice or venting?' 'I've got 5 mins, vent away! Make me a cuppa first though'. Or just be too busy.

Is it your job to engage the team on this? Or (I can’t decide from your post) is it actually part of their job to engage on this initiative, or is it entirely separate and a voluntary thing?

First answer nails it. Before offering help offer empathy; that’s usually what people really need. Once they have that they might be open to the advice.