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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask engineer to take his shoes off?

94 replies

singingtonight · 29/11/2024 10:23

Or at least wear foot coverings?

I'm not normally bothered about things like this but I've just moved into my new home and had new carpets fitted on Monday which obviously cost a lot of money.

Sky engineer is coming tomorrow to connect the broadband. WIBU to ask him to take his shoes off or cover them in the house?

I probably sound really silly but I don't want to be that "person" and make it awkward by asking but the carpets are only a few days old after all.

OP posts:
taxguru · 29/11/2024 15:18

Nomorecoconutboosts · 29/11/2024 14:31

I’m a community nurse. Feel like we can’t win. If I took my shoes off or was injured or couldn’t get out of a house due to any issues, then my Trust would likely be unhappy that I hadn’t followed health and safety advice.
shoe covers are often slippery and I’ve never been offered them on a visit.

what I will say is if you are asking a professional or trades person to remove shoes, and they are courteous enough to agree, perhaps you might consider some courtesy back?

Offer them a chair so they don’t have to hop about. Don’t assume they are fit and able bodied some of us need to wear specific footwear and don’t really wish to disclose medical information at the door. At least allow them properly into the hall so they are not half on the doorstep trying to show ID and take shoes off at the same time, often in the rain. And finally please be sure that your floor is spotless and dry. Most times I’ve been asked to remove shoes I’ve had to hop around/lean over in an undignified manner. Very frequently the floors I am then expected to walk on are not clean and I leave with grubby or damp socks/ tights.

if you have regular visitors (as I do) perhaps a hospitable compromise would be to have a washable floor (with removable rugs if desired) in the hall and one of the communal areas.

We have a chair in our front porch. No need for anyone to be "hopping about".

I regard loose cover cloths on floors as more dangerous as they're trip hazards and can easily slip. As I said upthread, we once had a bolshie plumber who wouldn't put on shoecovers and insisted on putting his own dust sheets down on the floor, including the stairs, and then promptly fell down the stairs due to one of his dust sheets slipping! Thankfully, they were his and he put them down, so it was 100% his fault and liability, but there were no injuries, just his hurt pride!

Luminousalumnus · 29/11/2024 15:26

Letmegohome · 29/11/2024 10:30

Do you have many infected syringes in your house?!?!

No. But I work home visiting in health care and absolutely yes I have come across more than a few from drug abusers etc. Well, I couldn't tell by looking at them if they were infected, but more than likely!

Kerning · 29/11/2024 16:08

I had Sky broadband installed two weeks ago and the engineer put on shoe coverings when she saw I had carpet. think it's pretty standard now.

Dreamskies · 29/11/2024 16:10

taxguru · 29/11/2024 15:15

If they've not turned up with the right kit, their fault, then they can wear the shoe covers I provide or come back at a re-arranged appointment having wasted their time.

And your own time, and you’re the one who then doesn’t have the service you were hoping/paying for. Plus this is only one company, what about any other tradies or service people?

It’s not really beyond you to make your own sensible provision.

LakieLady · 29/11/2024 16:56

5128gap · 29/11/2024 11:19

Its only 'lol' to people who don't have jobs where they go into other peoples homes. Most of those who do could tell plenty of tales to explain why offering to take their shoes off is not recommended. I had a home visiting role and have seen a syringe on a coffee table. I've also narrowly missed treading in dog shit more than once, and had a rat run over my shoe.
Whether this specific OP has syringes lying about or not is entirely irrelevant to H&S policies anyway which are not written exclusively with her home in mind. They are written to take account of possible hazards. You could have the cleanest home in the world and slip on a tiled floor in your socks.

Edited

When I was in a role that required home visits, we were expressly forbidden from taking our shoes off, partly because of the risk slipping or treading on stuff that might be sharp, but also in case of needing to make a quick getaway if a client became aggressive or threatening.

We all carried a box of shoe covers in our cars for use when clients wanted us to remove our shoes.

Tink3rbell30 · 29/11/2024 17:19

I would definitely be expecting shoe covers to be worn.

Berlinlover · 29/11/2024 17:22

Absolutely insane but I live in Ireland where taking off your shoes when entering a house isn’t considered normal.

MintShaker · 29/11/2024 17:30

You would be that person. Leave him alone and hoover when he goes. If your carpets can't withstand someone walking on them then they're not good carpets.

mitogoshigg · 29/11/2024 17:33

They have always offered/had shoe covers in my experience. They are usually very nice too and won't mind you mentioning it if they forget to offer.

mitogoshigg · 29/11/2024 17:39

I will add every trade I've had in my house has offered to cover or remove their shoes. My living room is upstairs so they need to walk on carpet, I've never once asked they offer as soon as they see carpet.

I'm wondering if it's a bit regional, I never go into a house without removing shoes at the door. Everyone I know does the same including my (alas regular) plumber

Missamyp · 29/11/2024 17:39

DP operates a home service-based business, and all employees wear shoe covers. However, there is a disclaimer stating that access to the home and any liability for damages are the responsibility of the homeowner. It would have been wiser to install the new carpets after the work was completed.

Wendolino · 29/11/2024 17:45

Every time Sky have been here they've always put shoe covers on without even asking did we want them too. Different people too so it must be standard

JohnTheRevelator · 29/11/2024 18:06

You'll be lucky if he agrees to this. My DD asked an internet engineer to take his shoes off and his response was 'I'm not allowed to, health and safety reasons'. How much truth there was in that I don't know.

scalt · 29/11/2024 18:16

Won't somebody think of the plastic waste of disposable shoe covers? In an age where the nanny state regularly pontificates about saving the planet, including using less plastic waste.

All that single-use plastic ends up in landfill, innit.

And I agree, Mumsnet needs a sub-forum specially dedicated to shoes on and off, and whether tradesmen should be allowed to use the toilet.

taxguru · 29/11/2024 18:27

Dreamskies · 29/11/2024 16:10

And your own time, and you’re the one who then doesn’t have the service you were hoping/paying for. Plus this is only one company, what about any other tradies or service people?

It’s not really beyond you to make your own sensible provision.

Edited

Our "sensible provision" is a box of shoe covers and for major work, plastic adhesive cover sheeting. But as I say, most of them bring their own plastic/rubber coverings these days.

taxguru · 29/11/2024 18:28

scalt · 29/11/2024 18:16

Won't somebody think of the plastic waste of disposable shoe covers? In an age where the nanny state regularly pontificates about saving the planet, including using less plastic waste.

All that single-use plastic ends up in landfill, innit.

And I agree, Mumsnet needs a sub-forum specially dedicated to shoes on and off, and whether tradesmen should be allowed to use the toilet.

When you see how much plastic and polystyrene waste is used to pack/wrap the equipment/goods they bring, a couple of plastic shoe covers is totally irrelevant.

singingtonight · 29/11/2024 18:36

@Missamyp easier said than done. There was a 4 week delay with Sky as they didn't have any engineers in the area until tomorrow and I had to move in before then. Yes I could have moved in without the carpets but then theres the hassle of having to move heavy furniture around for the carpets to be fitted.

OP posts:
Bignanna · 29/11/2024 18:53

Dreamskies · 29/11/2024 14:23

@Bignanna @Letmegohome I’d say most households have old sheets to use as dust sheets. Pretty standard and perfectly normal. I’m quite sure it wouldn’t be a hardship for those who are so obsessed over their carpets to keep back a few old sheets would it? But then those as awkward and obtuse as you will no doubt think of a reason 🤣

I am neither awkward or obtuse, but you are very rude! I’m fully aware of floor protectors, and the use of old sheets. Not everyone has them to hand, and as another poster said, old sheets could be a trip hazard. Why call those who like to keep their floors clean obsessed?

Dreamskies · 02/12/2024 18:23

Bignanna · 29/11/2024 18:53

I am neither awkward or obtuse, but you are very rude! I’m fully aware of floor protectors, and the use of old sheets. Not everyone has them to hand, and as another poster said, old sheets could be a trip hazard. Why call those who like to keep their floors clean obsessed?

lol, I’m not rude, however it gets boring people coming up with every ridiculous reason to discount sensible solutions to problems.

If you want to make it more difficult that it has to be, you carry on.

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