I queried why we were paying £59 x 4 under occupancy penalty on our room as I know they only sleep 4. The childrens holidays were only £25 cheaper than the adults but the children did qualify for discounts.
They told me occupancy is based on adults only and that they do not count children as occupants.
So I say the accommodation is based on 4 adults therefore we should pay £59 x 2 supplements for the "missing" adults
No they say everyone needs to pay a supplement as you all need to make up the price for the missing adults. How many under 12s do you know that could afford a £59 supplement?
I appreciate its business and they could have let the accommodation to 4 adults but fgs dont pretend to "give" me something then take it back. Maybe its to fool people into thinking they are getting a better deal than they are "ohh look im getting a £324 discount" - the supplements come to £236 so in real terms the discount is just £88
I need coffee!!