Some people are just scummy.
Older friend with degenerative condition was targeted during lockdown when tensions with her adult son had developed. It involved her buying a a 'put together package' to take a journey across Europe to ultimately end her life and "set her son free from responsibilities towards her." Theoretically leaving son with a luxury camper, any money left over, and a huge problem of hoarded possessions in storage, resolved for him, by a third party. She thought she was doing the right thing by everyone.
She had difficulties managing credit cards and was already having difficulties with her bank account being in her old married name that she'd stopped using. She was being warned if the long term manager who'd known her when she was married, left, she could have her money frozen or confiscated.
Then they started questioning her about withdrawing money. Probably well intentioned, but she felt the relationship as a customer had changed to one of them trying to control her finances. Then they refused to let her pay in £120 of old pound coins she'd collected in bottles, as she couldn't prove their origin. She was told she could instead pay them in a few at a time, saying she'd just found each batch. Put together it totally shook her trust in the bank.
In 2021 she closed her account taking £35,000 out in cash, telling the bank part truth only as to what for.
Long story short, in the process of trying to help her, I then inadvertently became responsible for the money being mislaid within a storage unit, somewhere!
I've been helping search for it, and we recently found it. Untouched in paper £50 pound notes with original date stamped bands and sealed bank bags, exactly as the bank handed it to her.
All she's told her old bank is she didn't carry out her original plans, which is true, but they've refused to reopen an account, or exchange for plastic notes, claiming money laundering rules prevent it.
She can show the money's origins and that tax has been paid, but they still refused. They've made her feel she's under suspicion of wrong doing, when actually she's just very embarrassed, ashamed and feeling guilty to her son and doesn't want him to find out what she was going to do with "his inheritance."
She's asked another bank and they've said no too.
I'm now trying to convince her to let me take her to the Bank of England with it and all paperwork and tell them everything, and ask for it to be put in her son's account as she wants him to have it, but she's had it put into her head that they might confiscate the money. (I don't know if she might be right.)
Surprise surprise, the other 'friend' still has the luxury camper they've 'held onto for her' and wants to help her...