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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To complain about postie forging my signature for important document delivery?

119 replies

Speccytwit · 14/11/2024 19:26

I was not home when I received a text informing me that my large letter had been delivered and signed for.

The photograph showed my front door and a signature ( not mine)

i arrived home about an hour later and the letter was in my mailbox on the wall next to the door ( we don’t have letterbox)

There were original birth certificates which were being returned - the sender had paid £8.35 in order that they be safely delivered to my own hands.

Obviously I was happy to not have to go and collect the letter from the sorting office - but not too pleased knowing that my valuable docs weren’t taken care of

OP posts:
Mum2jenny · 14/11/2024 20:08

I’ve just had a passport delivered and there is no requirement to sign for it.

Sofaroller · 14/11/2024 20:08

Speccytwit · 14/11/2024 19:58

Postie delivered to that point - but forged my signature

Forged it? Wrote your name?

Seriously who gives a shit. You got your post, be grateful. I know people like you at work and you're a pain!!

MumblesParty · 14/11/2024 20:10

Of course you have grounds for complaint OP, but I would think carefully before you do so. I assume if you complain, then from now on the postie will do everything by the book. No more leaving parcels behind the bins, or with a neighbour. They won’t want to take any chances. You’ll be going to the sorting office every single time you have a parcel.

Blondeshavemorefun · 14/11/2024 20:10

FloralGums · 14/11/2024 19:54

I’m always very grateful when my postie does this. Saves me having to go to the sorting office which is never open when I can get there.

Same

Our postie is lovely

Or it goes back to sorting office and 2days later lucky to get it if miss on a Saturday

EmmaMaria · 14/11/2024 20:13

Zingy123 · 14/11/2024 19:49

What have you got to complain about? You got your delivery. I'm a postie and we can't win. If we leave something and the person isn't in we get moaned at. If we take the parcel/letter back to the office we get moaned at too.

You are supposed to do your job - which, last I looked, did not involve forging signatures. It doesn't matter whether the item was delivered - it was not delivered as stated in the contract that you are bound by. My postperson did this once - forged a signature and took a lovely photo of the safe delivery, which showed it in my bin, on the public highway, on collection day.

AyrshireTryer · 14/11/2024 20:13

@Zingy123 Sorry if this thread is making you feel less valued in any way as a postie.

Zingy123 · 14/11/2024 20:15

@AyrshireTryer Thank you for your kind words. I'm used to it now. There will always be moaners whatever you do.

AyrshireTryer · 14/11/2024 20:17

EmmaMaria · 14/11/2024 20:13

You are supposed to do your job - which, last I looked, did not involve forging signatures. It doesn't matter whether the item was delivered - it was not delivered as stated in the contract that you are bound by. My postperson did this once - forged a signature and took a lovely photo of the safe delivery, which showed it in my bin, on the public highway, on collection day.

You have no idea how @Zingy123 does her/his job. If you had an issue with your postie you complain about that person. Just because she/he is a postie and raises their head above the parapet does not mean that every postal issue is caused by them.

SabreIsMyFave · 14/11/2024 20:18

Of course YABU. How can you possibly think you're in the right here?!

Zingy123 · 14/11/2024 20:20

@EmmaMaria The OP clearly wasn't in when the letter was delivered. I'm sure she would have been overjoyed to travel to her local delivery office which is probably open for 2 hours a day. The postie was doing her a favour.

KrisAkabusi · 14/11/2024 20:21

Obviously I was happy to not have to go and collect the letter from the sorting office - but not too pleased knowing that my valuable docs weren’t taken care of

How is putting your valuable docs into your mailbox "not taking care of them"? You're being ridiculous.

Oftenaddled · 14/11/2024 20:23

I have a friendly and curious neighbour who charges out of his house at the first sign of a postman or courier in doubt and signs for whatever they have for me.

I don't know if he drops it in my letterbox before or after the postman leaves but ... how would they know which house he actually lives in, in theory.

Is there no chance someone else signed for it?

ArabellaFishwife · 14/11/2024 20:27

This has been going on around here since Covid at least. There's somebody in my house to take deliveries in pretty much 24/7. It's a rare package or letter that anyone knocks to get a signature for. I've had two in the last ten days with similar contents to OP's, and no attempt to knock the door for a signature in spite of the sender requesting, and paying, for one. I'm ultimately not that fussed if the documents end up in the right hands, but when I'm expecting something I'm always a bit anxious, because they don't even knock the door, just slip it into the postbox on the wall and sign for it themselves. And if it's late, I start to worry that someone else might have got hold of it.
I sympathise with the pressures posties are under. But I get where OP is coming from.

KnigCnut · 14/11/2024 20:28

Whose name did the postie sign? Did he actually forge yours/sign your name? Or just sign it to say he had delivered?
You have a delivery and a signature which seems to meet the strictest definition of a signed for delivery. It may not be the original intent of this service, but as you have the delivery, you would have a hard time proving a problem.

BeerForMyHorses · 14/11/2024 20:29

I am always so grateful when my postie does this. If you were waiting for such important items with no letter box, you should have been at home

Startinganew32 · 14/11/2024 20:30

Signing on someone’s behalf isn’t forging the signature. It doesn’t have to be the recipient who signs anyway - just someone to confirm it’s been delivered. If your casual FWB had been staying at yours and the doorbell rang he could have signed for it no problem. Ditto your painter decorator. So it’s not such a big deal that you are making out.

Biscuits247 · 14/11/2024 20:31

What if your in a DV relationship or with nosey room-mates and have asked for something to be signed for so you know it doesn't go astray? This has happend to me before and it pissed me off, if I didn't want the protection of signed for I would have asked for another service. The postman has no right to decide to circumvent the security of the process.

Startinganew32 · 14/11/2024 20:32

Biscuits247 · 14/11/2024 20:31

What if your in a DV relationship or with nosey room-mates and have asked for something to be signed for so you know it doesn't go astray? This has happend to me before and it pissed me off, if I didn't want the protection of signed for I would have asked for another service. The postman has no right to decide to circumvent the security of the process.

Well the abuser or roomies could sign for it. It guarantees nothing.

Wexone · 14/11/2024 20:36

Zingy123 · 14/11/2024 20:15

@AyrshireTryer Thank you for your kind words. I'm used to it now. There will always be moaners whatever you do.

I feel for you. one of my husbands close friends wife is a postie. the grief she gets on a daily basis is unreal. she has no option but smile and it builds up inside of her then she says she grumpy with her own family because of it.
op I am so so delighted when this is done for me. same with couriers quick text let me know they will all get a bottle of wine and sweets this Xmas to say thanks

Zingy123 · 14/11/2024 20:39

@Wexone thank you. Posties are regularly assaulted just for doing their jobs. One poor guy had his jaw broken. If people were in when they order these things it would make our life so much easier.

Hoardasurass · 14/11/2024 20:42

SabreIsMyFave · 14/11/2024 20:18

Of course YABU. How can you possibly think you're in the right here?!

Would you be happy with someone forging your signature on any other legal documents?

TeenagersAngst · 14/11/2024 20:42

Zingy123 · 14/11/2024 20:39

@Wexone thank you. Posties are regularly assaulted just for doing their jobs. One poor guy had his jaw broken. If people were in when they order these things it would make our life so much easier.

OP isn't suggesting it's ok for posties to be assaulted. She's questioning why the signed for process is not being followed. Maybe she doesn't mind going to the sorting office.

Wexone · 14/11/2024 20:43

Zingy123 · 14/11/2024 20:39

@Wexone thank you. Posties are regularly assaulted just for doing their jobs. One poor guy had his jaw broken. If people were in when they order these things it would make our life so much easier.

that is absolutely shocking. such a vital service provided and this is how the public treat it. mine lovely he knows I work from home and if I have a parcel doesn't even knock just leaves in porch and I get a text. saves the dogs going mental
op your lucky you not in America. a friend of mine lives in texas housing estate so big all post is delivered to a large set of delivery boxes she has to walk 10 mins to get to it. uses it as walk the dog time or one of kids go up to it.

Wexone · 14/11/2024 20:45

TeenagersAngst · 14/11/2024 20:42

OP isn't suggesting it's ok for posties to be assaulted. She's questioning why the signed for process is not being followed. Maybe she doesn't mind going to the sorting office.

says in 1st post that she happy she didn't have to go

Hoardasurass · 14/11/2024 20:46

Zingy123 · 14/11/2024 20:20

@EmmaMaria The OP clearly wasn't in when the letter was delivered. I'm sure she would have been overjoyed to travel to her local delivery office which is probably open for 2 hours a day. The postie was doing her a favour.

The postie was breaking the law.
What part of that do you not understand, it's classed as interfering with the mail which if you were a postie you'd know and you'd also know that it can land you in jail and that's before we deal with the forgery of a legal document