Charity Shop Staff

[FlexibleShirking]

Took a donation into a charity shop earlier, big bag of clothes. Two older women at the counter, one of whom was clearly new to volunteering there as she needed guidance from the other about gift aid and the procedure.

The new person was very pleasant but the other was horrendous. Short both to me and the new volunteer, audibly tutting when she could find the gift aid form, and then grabbing it out of her hand. Then directing me exactly what to write. The new volunteer looked quite embarrassed.

AIBU to wonder why you’d conduct yourself like that to anyone? If it pisses her off so much, she needn’t volunteer. Just weird and I felt sorry for the other person.

I worked for a volunteer bureau and had to oversee their charity shop while the manager was sick.
The good stuff would disappear and I actually caught one long term volunteer stealing a large item . I had caught her before hiding children's clothes in her bag but she had offered to pay for those and said it was an oversight. She was the mother of a large and rather intimidating local family . I then found out that on the days I was not in her family were hanging around the staff room ,drinking the coffee and eating the biscuits provided for the volunteers and looking through the stock. The bureau managers it turned out were aware of this behaviour and many volunteers had left because of it.
Most of the other staff were lovely though. I was glad it was a temporary.job and that i could leave when the manager came back.
More recently I had a lot of very good items to donate. I went to a smaller local charity where I now live . I parked at the back door to unload my car. I had checked that they were accepting donations. A very nice girl helped me . I had put a lot of stuff in boxes and some big wicker baskets which I was going to donate. I could see a woman sitting in an office at the back of the shop. I was trying to unload as fast as possible so I could move the car. The girl noticed I had some books ( they were expensive beautifully illustrated art books) and looked nervous . She said she would have to ask the manager if they could accept them ( there were only 4 ,no problem if they couldnt) the women in the office heard this and said " no . Don't want them" no "thank you " or "I'm sorry " the girl started to apologise and the woman added " tell her to take them away" So I reloaded my things and took them to another shop and they were pleasant and grateful. I actually dislike charity shops these days and rarely go into them.

Brilliant post