Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Am I paying the cleaner enough?

45 replies

windowcovers · 06/11/2024 09:37

My cleaner is amazing. Does a great clean and really goes above and beyond. She charges £15 an hour (we live in the south). Is this enough?

OP posts:
LittleRedRidingHoody · 06/11/2024 09:39

Maybe check in with her? It seems on the low side for South if she's self-employed, but if that's her rate it's not like it's on you to up it!

Maria1979 · 06/11/2024 09:39

I would say yes. You can also give her something extra for Christmas If she's great but I think the pay os fair.

Timeforabiscuit · 06/11/2024 09:41

My cleaner charges a similar rate as self employed, I pay promptly, give a large tip at Easter and Christmas and do everything in my earthly power to make sure she knows she's an angel walking amongst us.

Womblewife · 06/11/2024 09:43

Yes. Same rate we had for ours in the south east.

Caroparo52 · 06/11/2024 09:45

Give her a raise. Good cleaners are gold dust.

NukaCola · 06/11/2024 09:46

We pay ours £40 for 3 hours. So that's what, £13 something an hour. She gets double pay at Christmas.

CocoDC · 06/11/2024 09:48

£15 an hour is about right.

saraclara · 06/11/2024 09:52

Presumably she sets her own rates? It's a bit patronising to think she doesn't know what the going rate is.

MoodEnhancer · 06/11/2024 09:53

I think it’s too little. It’s too little to live on. I would offer to pay more, especially if she is good and you want to keep her. At some stage she will realise she can charge more and leave for people who will pay it. I have a great cleaner, so on top of paying her £19 an hour, I give her paid “holidays” e.g. I pay her even when we are away and she is, up to around 6 weeks a year.

Tryonemoretime · 06/11/2024 09:55

I pay £15 ph in the southwest. She's not actually that good, but it's difficult to get cleaners near us. She also gets a small present at Christmas plus £45.

BlackberrySky · 06/11/2024 10:00

I pay mine that, in the south east. She puts her rate up when she feels it's appropriate, I would never offer to increase it myself, that's up to her as the service provider.

Katemax82 · 06/11/2024 10:07

I get about 17.50 from my client

WickedlyCharmed · 06/11/2024 10:09

That’s really cheap for someone who is self employed. Our cleaner is £22 p/h in the North West.

Aimtodobetter · 06/11/2024 10:13

I pay a bit more (£16.70 p.h. i.e. £50 for 3 hours) but I am in central London and I know i pay more than the going rate from local agencies (£15-16 p.h.), nevermind what an agency cleaner gets paid after the agency takes 25% (which take them down to minimum wage). For SE but not central london you sound fair.

MissEloiseBridgerton · 06/11/2024 10:33

It's way more than minimum wage, that's nearly £30000 a year if full time!

StudioFocusTricky · 06/11/2024 10:35

We pay £17ph through an agency who keep £2.50 as commission so seems about right. (We have to use an agency for various reasons and I think they earn their cut)

okokokok · 06/11/2024 17:24

I pay mine £21 per hour up North. She uses her own products, vacuum etc and has to drive to us (petrol cost/travel time). Also give a good tip at Christmas.
People who say it's 30k etc if full time, it's very hard to earn 35-40 hours a week when you have to travel between jobs, 2 hours here ,2 hours there, people cancelling on you etc. It isn't like getting paid 9 till 5. People on minimum wage also get paid holidays. I trust my cleaner with my house keys. She is insured too.
I think between 18- 23 ph is about right. You get what you pay for!

Invisimamma · 06/11/2024 17:42

My cleaner also charges £15ph, but she sets her own rates, if she wants to raise it she can.
Personally I think she should as she does an excellent job, but it's her business, her decision what to charge. She is not my employee.

MinnieMountain · 06/11/2024 17:49

Ours charges £30 per clean, taking 1.75-2.5 hours a time.

If your cleaner is self-employed, she’ll tell you when she wants to charge more.

SoNiceToComeHomeTo · 06/11/2024 17:55

Sounds low. Up in the NW it is more like £17-£20 an hour.

marshmallowfinder · 06/11/2024 18:00

It's too little. She has insurance, travel time, petrol, equipment, tax, pension, NI, holiday periods etc to pay for. But she sets her rate, so that's it I guess. I get quite annoyed at how undervalued self employed people are. Their hourly rate is not the same as their hourly wage.

ColaCar · 06/11/2024 18:01

Sounds absolutely fine. I’m in the south and pay mine £14 an hour

thaisweetchill · 06/11/2024 18:02

West Midlands here and minimum here is £20 PH

StarSlinger · 06/11/2024 18:02

MissEloiseBridgerton · 06/11/2024 10:33

It's way more than minimum wage, that's nearly £30000 a year if full time!

And? Are cleaners not worth more than minimum wage for cleaning up other people mess?

LouLou198 · 06/11/2024 18:06

MissEloiseBridgerton · 06/11/2024 10:33

It's way more than minimum wage, that's nearly £30000 a year if full time!

It is over minimum wage, but there are overheads.
I am a self-employed cleaner, and charge £15ph.
I pay tax, national insurance, and pay out for fuel, cleaning materials and equipment washing and drying all cloths, DBS, insurance, uniform, stationary, and spend a couple of hours week invoicing/doing accounts. Taking all that into consideration I am probably on minimum wage.