to be so angry I could cry!!!!?

[jojosmaman]

I have just had a phone call from my mum who has a long term illness and is currently in hospital to say she had had her handbag stolen from her room!! This in itself is awful but the fact is she is in isolation so does not leave her room, ever, except to go to her bathroom (en-suite) so whoever stole her bag did it whilst she was in there or whilst she was sleeping!! She is hard of hearing and wears a hearing aid and so would not have had this in at night so she wouldnt have heard.

Furthermore, and this is what is making me want to really lay into someone, the nurses called for security to come up and speak to her about it but one of the men said they didnt want to go in her room "in case they caught aids or something!!!!!!!!!!!!!!". FFS she hasn't got aids (and if she did they wouldnt catch it from talking to her ignorant b***d!) she has aplastic anemeia and the reason she is in isolation is so she doesnt catch anything off them!!! The nurses have made a complaint against them but as you can imagine this has really upset my mum. She really didnt need this on top of everything she has been through over the past couple of years.

She had no cards or money in her bag as she doent need them in hospital but sadly, she also had the ring of her sister who passed away in her purse as my nan had given it to her to look after as she had broken her wrist and couldn't wear it!

I am so sad for her I could cry, some people are absolute effing scumbags.

That is unbelieveable jajas! It makes it worse to think that it is not just some stranger off the street who would do something like that!

Truly vile that somebody could stoop so low! I'm so sorry for your mum, I don't understand some people and why they feel the need to do such an awful thing.

If she is in isolation then doesn't that mean only certain people have access to her, i.e. doctors and nurses?

There will be 'barrier' cleans where a domestic will go in to clean the room wearing protective clothing but whoever does the cleaning for the Trust (if it is not inhouse) should know who that was and they should be interviewed as part of the process. Where I work (I work for a cleaning contractor in a hospital) there aren't many domestics trained in barrier cleans as it does take more effort/intelligence than a normal ward clean does.

oh jojo, that's so awful. i'm nearly in tears on your behalf

I spoke to my mum again before and she sounds a lot better about it now, she said there is a formal complaint being made against the security but i said she should also take it further if she feels this isnt enough. Apparantly the security guards boss had told him he didnt have to go in if he didnt want to .

She is on an infectious diseases ward (even though she doesnt have an infectious disease!?) but is in isolation but not total isolation. She is not meant to leave her room but will come to the door to see us out so I don't think its a strict as total isolation (which she will have when she has a bone marrow transplant).You have to wear a plastic bib thing and wash your hands before going in though. I am going to speak to her tomorrow when I visit so will find out more, to see which staff members are allowed in and which are not.

Thanks again for your advice and wise words!

FFS
keep us posted
glad your mum's feeling better now, best wishes