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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be pissed that Barclaycard decreased my credit limit?

108 replies

BusyGreyCat · 27/10/2024 13:19

Got a notification today that Barclaycard has decided to lower my credit limit, and honestly, I’m pretty annoyed. I haven’t missed any payments, and my credit score is fine, so this feels like it came out of nowhere.

AIBU to think it’s unreasonable for credit companies to make changes like this without any warning? Has anyone else had this happen recently? I get that they’re trying to manage risk or whatever, but it feels like a punishment when I’ve done nothing wrong.

What would you do in this situation? Any tips on getting the limit restored, or should I consider moving to a different provider?

OP posts:
HalloweenHaribo · 27/10/2024 13:20

That sounds strange, I wonder if they've done a random credit check?

TeaAndBrie · 27/10/2024 13:21

Were you close to the limit?

Mrsttcno1 · 27/10/2024 13:24

There is always a reason and it doesn’t have to be missed payments. It can be decreased if you’ve only ever been making the minimum payment on the card, it can be if you’ve got multiple transactions that look like cash withdrawals, it could be if you’ve recently taken out new credit even if thats a car finance and you can afford the payments. It’s never for no reason at all.

TentEntWenTyfOur · 27/10/2024 13:26

Halifax did that to me. I had a £5k limit, and they reduced it twice, first to £3k and then to £1k. I suspect that it was because I didn't spend much, hardly used it and always paid it off on time. I only used the credit card for things like holiday deposits, furniture and large kitchen appliances to get the protection offered by the card, and presumably I wasn't spending enough or paying them any interest so they decided I wasn't a customer worth bothering with.

BusyGreyCat · 27/10/2024 13:26

HalloweenHaribo · 27/10/2024 13:20

That sounds strange, I wonder if they've done a random credit check?

Yeah, it does feel out of the blue! I thought they only did that if there were issues with missed payments or a drop in credit score. Maybe they’re tightening limits across the board? I’ll reach out to see if I can get some answers.

OP posts:
Stars1979 · 27/10/2024 13:27

Did you receive a letter to explain why?

Thewindybaby · 27/10/2024 13:27

Why does it matter though? If you’re not using it?

BusyGreyCat · 27/10/2024 13:27

TeaAndBrie · 27/10/2024 13:21

Were you close to the limit?

Nope, not even close! I’ve kept a decent buffer, which is why this feels so frustrating. Just can’t figure out what triggered it.

OP posts:
Mrsttcno1 · 27/10/2024 13:27

BusyGreyCat · 27/10/2024 13:27

Nope, not even close! I’ve kept a decent buffer, which is why this feels so frustrating. Just can’t figure out what triggered it.

Yes but are you only ever making the minimum payment?

liveyoungstayactive · 27/10/2024 13:27

YABU to say you're "pissed". That means you're drunk*. Maybe that's why Barclays did it.

*or American

BusyGreyCat · 27/10/2024 13:30

Mrsttcno1 · 27/10/2024 13:24

There is always a reason and it doesn’t have to be missed payments. It can be decreased if you’ve only ever been making the minimum payment on the card, it can be if you’ve got multiple transactions that look like cash withdrawals, it could be if you’ve recently taken out new credit even if thats a car finance and you can afford the payments. It’s never for no reason at all.

Well, that’s what’s confusing me—my other credit card actually gave me an increase over twice its limit just about three weeks ago. That’s part of why this feels out of the blue.

OP posts:
BusyGreyCat · 27/10/2024 13:30

Mrsttcno1 · 27/10/2024 13:27

Yes but are you only ever making the minimum payment?

Nope, I always pay it off in full.

OP posts:
DreamW3aver · 27/10/2024 13:31

What would I do?

Ring them up and have a conversation, isn't that pretty much the only thing to do? I don't like webchats so avoid them wherever possible

ladymuckofthemanor · 27/10/2024 13:31

They do it because periodically they amend their lending and affordability criteria, so if they applied their current criteria to you when you took out the credit card in the past, you would have been provided a smaller credit limit.

It won't be anything you've done. It will be to comply with banking rules and regulations regarding lending that are constantly being looked at reviewed.

Did it to me with an overdraft. Very annoying.

TizerorFizz · 27/10/2024 13:31

Do you need the credit? If you pay it off, get an Amex - you get better perks!

BusyGreyCat · 27/10/2024 13:33

Stars1979 · 27/10/2024 13:27

Did you receive a letter to explain why?

Yes, but it’s very generic and doesn’t really reflect my situation. It just says things like “we want to make sure no one’s borrowing more than they can comfortably afford” and mentions factors like missed payments or checks with Credit Reference Agencies. None of which apply to me.

OP posts:
BabyCloud · 27/10/2024 13:34

Currys did this to me. I had £2000 credit, only a couple of months left to pay, never missed a payment but they decreased it to around £500. I closed my account as I didn’t need it any longer.

BusyGreyCat · 27/10/2024 13:35

Thewindybaby · 27/10/2024 13:27

Why does it matter though? If you’re not using it?

It’s more about the principle for me. I like having a cushion for unexpected expenses, and a sudden reduction just feels unsettling, especially when I’ve been responsible with it. Plus, it can impact my credit utilisation ratio, even if I’m not using the full limit.

OP posts:
roseymoira · 27/10/2024 13:36

Thewindybaby · 27/10/2024 13:27

Why does it matter though? If you’re not using it?

It would matter to me because a higher credit limit means a higher credit score

BusyGreyCat · 27/10/2024 13:36

TizerorFizz · 27/10/2024 13:31

Do you need the credit? If you pay it off, get an Amex - you get better perks!

I don’t necessarily need it, but it’s useful for managing expenses and having a buffer. Amex is a good shout though - might be time to look into those perks!

OP posts:
Megifer · 27/10/2024 13:38

BusyGreyCat · 27/10/2024 13:27

Nope, not even close! I’ve kept a decent buffer, which is why this feels so frustrating. Just can’t figure out what triggered it.

I had this with NatWest a couple of years ago. Never even close to my limit and they lowered it.

Even though I'd never get close to the decreased limit either I was still affronted 🤣and called them up. explanation was they reviewed limits constantly and they could see from spending/payment habits I didn't need the original higher limit and asked me if I wanted it reinstating for anything (bit embarrassed to say no after all that 😬)

I bet it's that op.

SpinyNorma · 27/10/2024 13:41

It happens occasionally when people don't ever really use most of their limit, particularly when economic outlook is iffy. It helps them lower their risk.

Futurethinking2026 · 27/10/2024 13:43

BusyGreyCat · 27/10/2024 13:30

Well, that’s what’s confusing me—my other credit card actually gave me an increase over twice its limit just about three weeks ago. That’s part of why this feels out of the blue.

This is probably your answer then, overall you have been given access to a higher credit option elsewhere, BC are not comfortable that you would be easily able to repay both if you suddenly maxed them both out.

liveforsummer · 27/10/2024 13:45

Well, that’s what’s confusing me—my other credit card actually gave me an increase over twice its limit just about three weeks ago. That’s part of why this feels out of the blue.

This will be why. They will have assessed that over all, you have too much credit available to you!

Ilikewinter · 27/10/2024 13:47

Barclaycard did the same to me a couple of years ago, I never used the card much anyway so just closed the account.