Smyth's free lego

[Machiavellian]

AIBU to think it's unfair to display free Lego on a table alongside full price, extremely expensive Lego? Cue one upset and confused child that couldn't understand why they couldn't have the displayed full price pieces for free.

Agree that OP has been given an unnecessarily hard time, but as always with these things it says more about the posters than the OP. She has replied repeatedly to explain, quite level-headedly.

I also wouldn’t rule out the possibility that Smyth’s employees are at fault here (“fault” is too strong, but for lack of better term). Lego would have likely planned this promotion down to a t - where the free sets would be, the display they’d be in, how it linked to their wider offering, how they’d be promoted or advertised etc. It sounds like last year it was done very differently. Is that because Smyth’s HQ/Lego gave different instructions this year, or because a random member of staff took the initiative to do it one way rather than another?

@TheWayTheLightFalls Smyths do these promotions regularly and have done for years.
The response that the OP apparently got from customer services is rather odd because every Smyths I have ever been in is laid out in such a way that in order to not have the free Lego anywhere near the Lego aisle they would have to be giving the freebies out in the carpark 😂

People making these absurd complaints are also what leads to companies deciding it's notnworth the hassle. So instead of people benefitting from a nice marketing ploy, everyone misses out

I doubt it, they won't stop because a 6 year old boy got a bit upset. They will stop if they don't make any money from it!

They will and do stop if this become a consistent complaint or if people make too much fuss and it becomes too much hassle for the staff