They won’t prearrange a time to talk, but will make a note of your availability then telephone randomly from a withheld number.
AIBU to think that’s really unhelpful? I want to prepare myself, and I don’t want to worry about the phone the rest of the time.
I specifically requested email contact. Now I’m all unsettled and flustered after answering the phone to someone wanting to talk about sexual violence I’ve suffered.
AIBU to think that’s insensitive, and not fit for purpose?! It’s not like booking in with the dentist, for goodness sake.
I’m upset. I’m upset that I’m not going to be able to get any support without opening myself up to phone calls at unexpected, unpredictable times.
I’m upset that my quiet afternoon has been brought face to face with sexual violence I try and keep contained in my day to day life.
AIBU? Is that a sensible way to operate?