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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Is it rude to send a late night email to a business?

207 replies

YellowPolkaDotBikini1980 · 23/10/2024 06:40

Just to clarify I don't mean WhatsApp or text or anything. An actual email.

I was up at 2 am, I remembered something and sent an email. Something along the lines of 'just to confirm the Birthday Cake we ordered has chocolate frosting but is a vanilla flavour cake'.

I just wanted to be clear because in the past, with a different bakery, we had verbally said 'chocolate frosting, vanilla cake' but ended up getting just a chocolate cake with chocolate frosting.

When picking up the cake, my sister was told 'and by the way, I don't appreciate getting emails at all hours of the night.'

Surely you turn off email notifications for you phone if you don't want to be disturbed. I don't think the Nigerian Princes and the 'Manhood extenders' are waiting for business hours to spam people's inboxes.

AIBU to send emails late at night?

OP posts:
gedwards666 · 27/10/2024 15:22

YANBU
So many people I work with have email notifications on their phones. It means I have to think about when I'm emailing or use the schedule function, which really annoys me. I think an email is like a letter: you send it when you want to and the other person reads it when they want to. I also think this about texts and WhatsApps. The only immediate medium is the phonecall.

OchonAgusOchonOh · 27/10/2024 15:34

gedwards666 · 27/10/2024 15:22

YANBU
So many people I work with have email notifications on their phones. It means I have to think about when I'm emailing or use the schedule function, which really annoys me. I think an email is like a letter: you send it when you want to and the other person reads it when they want to. I also think this about texts and WhatsApps. The only immediate medium is the phonecall.

It's not your problem if they want to receive email notifications at all times of day and night. If they didn't want to receive the notifications, they would turn off notifications or set a dnd period.

I use email as it is intended to be used - an asynchronous method of communication that I send at a time convenient to me and that you deal with at a time that suits you. If you choose to have push notifications on, that's your decision and I am not changing my method of working just because you choose an approach that doesn't always suit you.

gedwards666 · 27/10/2024 19:05

Yes, I agree, that's how I want to use it too. But I don't want to annoy my colleagues so then I end up doing the annoying schedule thing.

OchonAgusOchonOh · 27/10/2024 19:10

gedwards666 · 27/10/2024 19:05

Yes, I agree, that's how I want to use it too. But I don't want to annoy my colleagues so then I end up doing the annoying schedule thing.

They might figure out how to use the technology if it becomes irritating to them. You'd actually be doing them a favour 😁

yaddayaddayah · 29/10/2024 16:21

Even if it was a text/whatsapp it’s fine. If you don’t want to be disturbed, set your phone to do not disturb or turn it off or whatever! Not difficult!
I wouldn’t use them again!

jolota · 29/10/2024 16:48

It's not your responsibility to ensure that a business doesn't have notifications on overnight. I know several people who have side businesses or work phones and they either turn them off out of hours or mute notifications.
It's not your fault if they have one phone for work and personal but don't know how to limit their work based notifications. The small company I work for often gets enquiries from abroad even through we are a UK only company, so we get notifications through the night but those of us with email access on our personal phones (through choice not company obligation), have work notifications muted at personal times.

lilkitten · 31/10/2024 22:41

I run a small business with DP, I turn on do not disturb at night. I would think most people do.

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