Lateness-AIU?

[WillimNot]

I seriously must be old-fashioned.

I run a business with unsociable hours. That's fine. Saturday and Sunday is a time I get a little bit of peace and can catch up on sleep.

I went to bed at 3am this morning. This is not unusual.

Yesterday afternoon I got a call that we had to have a fire compliance check. He will be attending at 9am.
I asked, politely, if he could perhaps change the time to a little later in the morning.

He goes off on one that he will report to my boss that I'm "not engaging or complying". I explain that Friday's we move the bar around to accommodate a band night. He then tuts at me, moans about publicans and being entitled and says he will come at 9.15am.

For the record, I am the staff. Along with DH. We have no staff right now as it's a new business and we are saving money where we can. I literally work from 9am until 1am, or 3am on Fridays and Saturdays. I'm very much not entitled to anything other than a bit of understanding.

So I go down at 7.30am, to move all the bar back round and restage it, as he needs to see it as is. I've not even had time for coffee.

What time did the guy turn up?
10.30am.

No call. No text. No apology.

He just swept in and was tutting and moaning. Bitches at me because it's overdue and then interrupts when I point out we have literally just reopened and if its overdue that is down to head office, not me. He then just says no I am at fault.

Now, I am so tired I can barely function this morning. I've got up ridiculously early to accommodate this moron. He turns up that late and then bitches at me? Frankly he's lucky I lacked the energy to argue, because now I've had coffee I wish I'd have twatted him with a bar stool

Why is lateness now OK? It's not the first time we've had a trade or other turn up late. A few minutes is ok but an hour?

It's just bad manners isn't it? And unprofessional.

I will be speaking to head office and asking them to send someone else next year. What makes me more annoyed was I asked his to do a later time and he refused and threatened me!

Apologies for the rant but is lateness the norm now?

Yes he's unprofessional but so is describing him as "bitching" and saying you could have "twatted" him with a bar stool. You sound quite angry.

I wonder did he do it on purpose?
I don’t think you were unprofessional to think he was bitching and that you might’ve twatted him but you would’ve be unprofessional to do it.

Thank you for understanding I was clearly joking, if I twatted everyone in my pub who was annoying I'd have lost my license by now 😂

And he was bitching at me @purplebeansprouts as I say we've literally been here since April, opened 12 weeks ago, so if the annual check wasn't done for 4 years, that's a) the ex landlords fault and b) my head offices fault for not checking it was done. I cannot be held accountable for something which didn't happen and lapsed way before I got here.

To also refer to me as entitled as someone who threatened to report me for daring to ask for a later time, yet turns up over an hour late, well, I don't believe I am entitled, I believe he is.

And not angry, just sarcastic. In my industry you learn to be sarcastic quite quickly, you'd be surprised how many situations you can defuse with sarcasm.