Wasn't sure how to word the title.
My cousin escaped domestic abuse and stayed at a women's refuge for a while but her mental health was struggling around other people in similar situations so she moved in with a friend, along with 2 preschoolers and 2 dogs. Housing association put her in the top band/priority.
After 15 months!! she's been offered a property and went to see it last week after having to wait 3 weeks from being offered it due to the keys being misplaced!
Lovely 2 bedroom house with small garden. She knew she would be accepting it so both her and her friend loaded up their cars with cousins belongings, expecting to get the keys same day. This is how it normally is, you get the keys the day you view.
Unfortunately upon entering the house, it was discovered there was a leak in the bathroom and water was dripping through to the kitchen below. So the housing officer said they'd get it sorted. Cousin said OK thats fine, ill move my stuff in and I'll be careful in the bathroom.
Nope. Housing officer said sorry you won't be able move in until its been sorted. It'll need somebody to inspect the damage and do any repairs.
Yesterday she got a phone call from housing to say the inspection would take place on December 3rd and then it'll be another 2-3 weeks for the job to be completed. So due to Christmas it'll be January!
Cousins friend lives in a 3 bed house with her own 3 children and 2 dogs so 2 adults, 5 children and 4 dogs in a 3 bed house and it's been that way for 12 months at least
Surely being top priority means repairs should be top priority too??