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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Worried about the nursery that I work in

57 replies

KeyLimePie98 · 24/09/2024 15:08

I started work as a practitioner a month ago but I’m starting to have concerns. First of all, staff are often out of ratio, meaning two staff to many children outside and it’s hard to be watching everyone all at once. The manager has apparently complained about the state of one of the rooms, the toddler room (I don’t work in this room) that toys are everywhere and it’s a mess. staff aren’t happy saying that the manager isn’t supportive. I’ve also noticed mould around the window sills. Staff stand chatting and children have accidents. I’ve been into other rooms to get something and children are often left to cry as apparently nothing will soothe them. Would you raise concerns and how?

OP posts:
Butterfly43 · 24/09/2024 19:43

Report. It's really worrying that after a month you're not sure who to report your concerns to, this should absolutely have been covered in your induction safeguarding training. You can report anonymously to Ofsted or the LADO at your local authority if you don't feel able to speak directly to the manager. Please don't not do anything though, safeguarding is everyone's business and ratios are there for a reason.

PrincessOfPreschool · 24/09/2024 19:57

Ratios have gone up. At preschool age it's something like 1:15 with certain qualifications. Even Level 3 staff it's 1:8 so 2 staff could be 16 kids. It's also a recommendation rather than law, I believe.

Not saying it sounds great. Sounds like one place I worked which has a huge staff turnover as it was horrible to work there. I've been in my current place for 4.5 years and yes, sometimes we're understaffed and things could be cleaner, or children are 'left crying' (if they have had 1:1 cuddles for the past 3 weeks!) but management is good, staff are pretty happy, kids are mostly happy (which kid wouldn't rather be at home with family?).

queenofthewild · 24/09/2024 20:02

Your setting should have a whistleblowing policy. It should be published on their website. Follow the process to the letter.

If no whistleblowing policy, then contact the LADO at your local authority.

This would absolutely not happen at the setting I work in. I have an office role but will absolutely step into a room to comfort an upset child or help with first aid. Leaving children to cry or have accidents is not on and not standard in childcare.

Takeoutthegluten · 24/09/2024 20:08

How awful. I hear this sort of thing a lot and even most of the responses on this thread seem to point towards this kind of situation not being unusual. Then we are puzzled why CAMHS waiting lists are years long for older children but if the majority are having sub standard care in their early years that could be so damaging long term

Toothpastestain · 24/09/2024 20:23

Completely normal. I worked in an "outstanding" nursery where the was so much mould and slug trails every morning, massively out of ratios, kids crying all the time, just rubbish. Manager never around, no one cared.
I complained to ofsted on several occasions, no action from them.
Mould was hidden from parents with pictures, fabric, furniture. It was/is a joke amongst staff. Grim. It's still there too.

Newsenmum · 24/09/2024 20:33

Sweetcarolinedadada95 · 24/09/2024 15:21

Welcome to the childcare sector 😅

I worked with kids for 10 years (nurseries, schools and as a nanny) and this is all very normal I'm afraid.

I worked in 3 different nurseries (mainly private which are worse imo) and they were all terrible, always over ratio, unqualified miserable staff who clearly didn't even like kids but needed a job. Owners only interested in making a profit. I was a supervisor in a baby room for just over a year and had 4-5 babies by myself on a regular basis. There's so many stories I could tell you. I wouldn't have sent my kids to any of them let's just put it that way.

Basically, you pay peanuts you get monkeys. I'm glad I changed careers a few years ago.

Sorry to put a downer on things but childcare really isn't for the faint hearted. It's a hard job with generally in shit conditions.

Where would you put your kids?

qualifiedazure · 24/09/2024 20:35

Ifoughthefight · 24/09/2024 19:14

how is any of what you say, normal????

It's common. Lots of nurseries are pretty dirty, run on minimum ratios and babies cry.

It should be physically safe though and if it isn't the OP should raise it - with her line manager or the nursery manager, or escalate to Ofsted if it is still unsafe.

OCDmama · 24/09/2024 20:35

@Ifoughthefight Get lost. For most parents it's not about a 'big' house, it's having ANY house to live in.

Being hungry and on the streets isn't going to be best for kids is it?

Simone70 · 24/09/2024 20:36

Ofsted, OP. It is pure neglect that a child has been left to cry until they’ve vomited. You are absolutely doing the right thing.

(I really hope a bun fight about SAHMs and working mums won’t derail such an important thread. There are several threads on this topic daily.)

OdileO · 24/09/2024 20:43

God this is so depressing, it makes me sick to think of such small kids crying all alone. I put my DD1 in a nursery and to be honest never felt happy about it. DD2 went to a childminder which I think was better. I always remember thinking when everyone used to say “oh they stop crying as soon as you’ve gone”. Because after the first few days they realise you’re not coming back for a long time no matter how much they cry.

Sweetcarolinedadada95 · 24/09/2024 20:58

@Newsenmum I have no idea, but I'd try to avoid nurseries if I could help it. That's only because I've worked in them though, I appreciate a lot of parents won't know about half the stuff that goes on. It's not nice, but unfortunately that's just how most nurseries are.

Sweetcarolinedadada95 · 24/09/2024 20:59

@Newsenmum and one of the reasons why I left the childcare sector altogether.

MsCactus · 24/09/2024 21:08

Sweetcarolinedadada95 · 24/09/2024 15:21

Welcome to the childcare sector 😅

I worked with kids for 10 years (nurseries, schools and as a nanny) and this is all very normal I'm afraid.

I worked in 3 different nurseries (mainly private which are worse imo) and they were all terrible, always over ratio, unqualified miserable staff who clearly didn't even like kids but needed a job. Owners only interested in making a profit. I was a supervisor in a baby room for just over a year and had 4-5 babies by myself on a regular basis. There's so many stories I could tell you. I wouldn't have sent my kids to any of them let's just put it that way.

Basically, you pay peanuts you get monkeys. I'm glad I changed careers a few years ago.

Sorry to put a downer on things but childcare really isn't for the faint hearted. It's a hard job with generally in shit conditions.

As someone who worked in childcare, in your opinion did childminders/nannies provide better care than nurseries?

KeyLimePie98 · 24/09/2024 21:08

Another thing, when I first started, I went to speak to the manager and she seemed to huff when she saw me as if she couldn't be bothered to have the conversation. I have only seen her once since I started, due to her being in the office or wfh. I think everyone is just expected to get on with things and not bring things up or ask questions

OP posts:
MsCactus · 24/09/2024 21:13

twinmumoffour85 · 24/09/2024 19:39

This is something that should definitely be reported to a manager and if nothing happened/parents weren’t informed then Ofsted. I would be absolutely heartbroken if my child was left like this. I had the unpleasant experience of working in a private nursery for 10 months and I would never ever send my own children to one. Your experience sounds exactly like mine. In fact, I wouldn’t be surprised if it was the same nursery.

Out of interest, if you had to use childcare what would you use instead - childminders? A nanny?

cdavis1 · 24/09/2024 21:15

Report!!!

twinmumoffour85 · 24/09/2024 21:23

MsCactus · 24/09/2024 21:13

Out of interest, if you had to use childcare what would you use instead - childminders? A nanny?

Ideally a nanny in my own home. I appreciate it’s not an option for most though as nanny’s can be more expensive/hard to find. I just think the saddest thing about nurseries is most of the children are of an age where they could not tell their parents how they feel/what they see etc. In my experience they are massively overstimulating spaces and staff cant tend to the needs of all the children. It’s just not possible with the staff to children ratio.

qualifiedazure · 24/09/2024 21:24

MsCactus · 24/09/2024 21:08

As someone who worked in childcare, in your opinion did childminders/nannies provide better care than nurseries?

A mediocre to good childminder is generally better than nursery for under 3s in my experience - firstly their houses will be much cleaner than most nurseries, less illness, generally they are older and mothers so tend to have life experience and common sense, and the main benefit is there is only one person for the baby to attach to, and one person that you have personally chosen for the parent to deal with, and trust.

From 3 a mediocre to good nursery can provide lots of social benefits.

Monkeysatonthewall · 24/09/2024 21:28

Ifoughthefight · 24/09/2024 19:13

That breaks my heart. Kids left alone crying...
Money is not everything and a mum's presence in the early years is more than everything, more than a big house, oversized car, expensive clothing, foreign holidays

Do you actually assume people go to work for all those things? Don't you realise most people work to put food on the table and keep roof over their head?
What the actual F?

You are absolutely delusional. What a nasty response. Are you one of the SAHMs who think they're better than everyone else?

P.s. not saying all SAHMS are like that.

Butterfly43 · 24/09/2024 21:30

KeyLimePie98 · 24/09/2024 21:08

Another thing, when I first started, I went to speak to the manager and she seemed to huff when she saw me as if she couldn't be bothered to have the conversation. I have only seen her once since I started, due to her being in the office or wfh. I think everyone is just expected to get on with things and not bring things up or ask questions

That's also really worrying. Please report your concerns.

Monkeysatonthewall · 24/09/2024 21:32

OP, the manager sounds awful.

Please report.

MsCactus · 24/09/2024 21:34

qualifiedazure · 24/09/2024 21:24

A mediocre to good childminder is generally better than nursery for under 3s in my experience - firstly their houses will be much cleaner than most nurseries, less illness, generally they are older and mothers so tend to have life experience and common sense, and the main benefit is there is only one person for the baby to attach to, and one person that you have personally chosen for the parent to deal with, and trust.

From 3 a mediocre to good nursery can provide lots of social benefits.

That's actually really reassuring to me. I have a really lovely childminder who only minds two kids most days, max three a day and my child is her youngest (just under 2). She's a mum herself but her kids are grown up. I chose her over a nursery as I just couldn't see how a nursery can meet so many children's needs

beenwhereyouare · 24/09/2024 21:36

Ifoughthefight · 24/09/2024 19:13

That breaks my heart. Kids left alone crying...
Money is not everything and a mum's presence in the early years is more than everything, more than a big house, oversized car, expensive clothing, foreign holidays

You're really assuming A LOT here, and being terribly unfair on working mothers. Not all of us could afford to be SAHM mothers. We weren't taking foreign vacations or buying expensive clothes. We were just trying to buy groceries and keep the lights on. On MN, we often warn young women of the hazards of stepping off the career ladder and staying at home; we hear their stories all the time. Scared, stuck, no place to go and no money to do it.

Think before you just come out with something hurtful, please. Moms that work elsewhere deserve just as much support as SAHMs.

qualifiedazure · 24/09/2024 21:40

MsCactus · 24/09/2024 21:34

That's actually really reassuring to me. I have a really lovely childminder who only minds two kids most days, max three a day and my child is her youngest (just under 2). She's a mum herself but her kids are grown up. I chose her over a nursery as I just couldn't see how a nursery can meet so many children's needs

I think the whole situation is just hugely less stressful and overwhelming in a family home vs. a nursery. We know from research for example that group size for under 2s should be a max of about 8 children but most baby rooms are double that, and the babies are doing longer shifts than the adults are.

OhMaria2 · 24/09/2024 22:15

Contact your union for advice. Also, immediately start keeping a DATED diary of events and issues. It will help build a picture of what is troubling you. Things like child vomiting and how it was handled and what happened when you approached your manager. This will also protect you if shit ever were to hit the fan

Being a child care professional, listen to that uncomfortable feeling that you have. You know what is and is not good practice