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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Or was the mechanic?

61 replies

catcurl · 21/09/2024 19:39

Contacted a specialist mechanic this morning to enquire about a job over the next few weeks, surprisingly he could come to me within the hour. Alarm bells should perhaps have rang but has some good reviews online etc. The particular service be provides he comes to customers.

We agreed on £135 in advance. He said that either bank transfer or cash was fine. All good.

After he was finished, I asked for his bank details to send on the money. He said he had the bank details and would like to be paid there and there. I had presumed most services are happy and prefer to send an invoice but said this was fine.

I tried to add him as a new payee, but do this so infrequently, I forgot the password needed for this and inserted it wrongly several times, the panic didn't help!

I said to him that I would get cash, but would need my husband to bring this, who was a five minute run away with the baby. Out in running buggy, so could get to me quickly not so much vice versa if that makes sense.

Honestly, I never carry my Debit card (use contact less on my phone!) and explained that my husband could go to the nearby cash machine and bring along.

At this point, his tone became hostile, trying initially to go to the cash machine with me, then asking me where I lived and if I could not get cash there, and insinuating we would both go.

All whilst shaking his head and saying 'this is very strange' and putting my car key from the ignition into his pocket.

He seemed to lessen slightly when he heard me phoning my husband and explaining the honest situation to him as well, with the agreement that he would be five minutes.

My husband was along after a very difficult five minutes, and I still feel a bit upset about it all.

I appreciate that he wants to be paid, I would too. But I was taken back by the aggressive tone, the immediate assumption I was trying not to pay, all whilst I tried to explain it was an honest error and trying to arrange a swift solution.

Any thoughts appreciated!

OP posts:
Needleprick · 21/09/2024 22:10

Ivehearditbothways · 21/09/2024 21:01

Agreed. It is very strange for an adult to have neither their debit card nor their online banking details.

I don’t have a debit card or online banking… I have applepay and take DW’s card if I want cash (maybe once a month)…

My card got cancelled by mistake, and my online banking won’t accept I am who I am and I can’t be arsed to deal with it.

It literally doesn’t make any difference to my life.

INeedAnotherName · 21/09/2024 22:12

She's behaving like one here. All the excuses and refusing to accept her part in it all.

I'm getting sick of supposed adults behaving like that, and reading these forums so are a lot of others. Grow up and accept you are responsible for your actions, or lack of them. Whinging about a tradesman being mean when her actions caused this 🙄

catcurl · 21/09/2024 22:14

AbraAbraCadabra · 21/09/2024 22:09

ODFOD. Why don't you try to be less fucking patronising. There was no need at all for that last sentence. People make mistakes and are sometimes disorganised. That does not equal acting like a child.

Thank you.

OP posts:
ATenShun · 21/09/2024 22:15

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

''At this point, his tone became hostile, trying initially to go to the cash machine with me, then asking me where I lived and if I could not get cash there, and insinuating we would both go.''

EagerGoldViper · 21/09/2024 22:22

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

thinkfast · 21/09/2024 22:52

It's 100% normal for a garage or mechanic to require payment on completion of the work and to refuse to hand over the vehicle until you've paid. It's a very well established legal principle called a lien. OP and @TheHeadOfTheHouse perhaps you could google what a lien is before disagreeing with so many posters.

HauntedbyMagpies · 22/09/2024 01:56

Shade17 · 21/09/2024 20:27

No doubt he’s been dicked about before and heard plenty of excuses, he wasn’t to know that you were above board. Don’t blame him, blame the twats that have tried to screw him previously.

Edited

So it's ok to treat customers like shit before he knows for sure that they're trying to scam him?! Absolutely not. He put OP's car keys in his pocket ffs

Sirzy · 22/09/2024 05:54

HauntedbyMagpies · 22/09/2024 01:56

So it's ok to treat customers like shit before he knows for sure that they're trying to scam him?! Absolutely not. He put OP's car keys in his pocket ffs

Expecting to be paid isn’t treating a customer like shit.

Flatandhappy · 22/09/2024 06:27

I would have assumed payment on completion. So many small businesses go out of business because people don’t pay invoices. You really needed to make sure you could do that, not sure why you seem to feel that you have somehow been wronged here,

bruffin · 22/09/2024 06:32

TheHeadOfTheHouse · 21/09/2024 20:43

He has no right to withhold someone’s car until they pay him.

If you went to a garage, they wouldnt give you your car back until you paid.

Shade17 · 22/09/2024 09:30

He put OP's car keys in his pocket ffs

Of course he did, standard practice not to release it until payment received.

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