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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be furious with dd riding school and withdraw our custom.

31 replies

twinsetandpearls · 20/04/2008 14:54

DD goes rifing every week, she has been going for a few months. She has been the only child to go every week without fail whatever the weather. She has been in rain and hail and wind, other seem to just turn up when it is sunny.

I have had some concerns for a while as they number of children in a class is growing every week it started at five and now there is over ten. But it is much cheaper then other schools and we thought it would do until we moved. A few weeks ago we asked the instructor how dd was doing and she had nothing to say really and seemed annoyed that we dare ask.

The policy on absence is that if you do not give tgen 24 hours notice you have to pay the fee.

Last week dd was ill over night, we realised she could not go riding, I did not phone the school as it was under 24 hours so we would still have to pay and tbh I was worried about dd. Perhaps I should have phoned. I admit that.

We turned up this week for dd lesson expecting to pay for this week and last week. We arrived and the lesson was packed, loads of new kids, there must have been at least fifteen. We were then told dd had lost her place as we were missing last week. They told dd to go on to the stable and if anyone was away she could ride. So dd stood in all her gear but everyone turned up. DD was told to leave, she was now in floods of tears. Another parent who normally had sunday lessons but had switched for one week to our lesson offered to let dd take his dd place as he said this was awful but i said no as dd was already upset and there no point upsetting another child. The parent was not at fault the stables was.

I have told the stables exactly what I think of them and we are going elsewhere.

OP posts:
twinsetandpearls · 21/04/2008 20:28

are you mocking my indignation cod ?

OP posts:
lollipopmother · 21/04/2008 21:55

God get out whilst you can! Having ridden my mum's horses for 20 years I can safely say that horses hemmorage money like nothing else! My mother is on strict instructions not to try and sign up my offspring to the ruddy pony club!

FluffyMummy123 · 22/04/2008 08:47

Message withdrawn

SSSandy2 · 22/04/2008 08:55

Hope the new place is nicer. Ours isn't like that at all, dd has a regular day and time and turns up for it each week (as you assumed was the case with your school). All the small dc at our school have regular slots/lessons - maximum of 6 in a group. We do have to pay for each lesson whether or not dd attends though.

It's a bit different with the more advanced riders, haven't quite figured out yet how that works.

twinsetandpearls · 22/04/2008 21:51

I had no problem paying for the missed lesson as i assumed we were paying to keep a place. I hope the new place will be better, we will see.

OP posts:
SSSandy2 · 23/04/2008 08:35

yes good luck. It's nice to see you posting again, haven't noticed you here in a long time. Hope you're ok these days. Just wondering how the school/job situation turned out - did you come to a decision about schools in the end?

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