To think this is a piss take from spa hotel?

[SherlockHolmess]

Booked a night away for me and DH at a popular spa hotel - the website offered me a last minute deal when I put the dates in so I booked that.

They’ve now said that the hydro suite isn’t going to be operational on the dates we booked and - I kid you not - ‘as compensation’ and as a ‘gesture of goodwill’ they will allow us to change the date for free. Not allowed to cancel and be refunded, (because it’s a last minute deal) no discount on treatments etc.

I’m actually not that bothered about a refund/discounted treatments. It’s the bloody gall saying that changing the dates for free is compensation and a gesture of goodwill has got me going WTF!!

So…..

YABU - letting us change the date for free counts as compensation and a gesture of goodwill

YANBU - that’s the bloody least they could do and making it sound like they are doing us a favour is a bloody piss take

Yeah I agree with this, if thatbis part of it and it's not available then I don't think they have to refund but you should be able to change the date

you should be able to change the date

But not as a compensatory, goodwill gesture. 😅

Is Vicky the new way of saying Karen?

There’s a thread running at the moment you should probably read if so

Well - yeah - the way it's worded is suspect.

On the other hand - I read the initial post and thought 'You need to calm yourself down love - you're gonna give yourself high blood pressure'

It was a last minute deal - quite often these are non-refundable. Just change the dates and get over it. Job done.