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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Housesitter drama

29 replies

OwlandFox · 04/09/2024 09:30

AIBU to be upset with our recent housesitters?

I would be very grateful for some advice on using house sitters. We have just returned from a two week holiday and used house sitters for the first time to take care of our dog and cat. We were a bit stuck for pet care because our usual places were not available so we ended up having to give housesitting a go. Our usual dog walker recommended his sister and neice and said that they do this often. We met both the mother and daughter, who seemed nice, and it was agreed that either one of them or both would stay each night. Just before the holiday we were asked if it would be ok for a 15 year old friend to sit with the pets for a few hours one day as both the mother and daughter were working. We agreed to this.
The drama is that we looked at the camera footage from our driveway and became aware that a man stayed with the daughter for the whole second week. We were never told about this man and feel upset that we were not asked if it would be ok for him to housesit. We can see that he was left alone in our house for up to 3 hours on one occassion.
We have now raised our concerns with the sitters and they have completely dismissed our concerns. They have said that the boyfriends of both women often sit with them. They consider these men to be part of their "team" and it never occured to them to tells us. Is this OK?
We are upset about this and feel that our trust and privacy have been violated.
The timing is bad as my mother died just before the holiday. They are aware of this (because it meant them staying one extra night for me to go home to Ireland plan the funeral) but have offered no condolances.
To add insult to injury, we decided to just pay them and move on from this experience. They payment was a verbal agreement. We understood that payment would be per night but they have come back asking for an extra payment because they understood it to be payment by the day.
Is it usual to pay per day or night?
Any advice welcome.

OP posts:
Galoop · 08/09/2024 08:23

I think for anything you should establish the rules upfront and have the price agreed in writing. It doesn't have to be much, just confirm it all by text. Glad it is sorted.

CosyLemur · 08/09/2024 09:07

Pay by day not by night! If you charge by night someone can expect you to be there all day until they get back they turn up at 11.30pm and tell you you've not spent the night so no money.

Createausername1970 · 08/09/2024 09:27

I would tell your usual dog sitter all of this, including your house key being left in a bush! I would say to the dog sitter that these people did a good job as far as the pets were concerned, but the rest of it was was totally inappropriate so they might want to think twice before recommending them again.

BlueSkies1981 · 08/09/2024 11:16

I would be the same. Why ask about allowing the 15 year old to help and then allow someone else to help without checking it was ok? I would also want to know they have insurance etc in case anything goes wrong but I understand you used them because your dog walker has recommended. It would leave a bad taste in the mouth for me…

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