Decided to try a new hairdresser, so arrived at the desk about 10 minutes before my appointment.
Wouldn't want to be late because I wasn't sure where to park or which way was in (it's inside a complex with different businesses).
Also got a confirmation message telling me not to cancel within 24 hours of booking and the 'be mindful and respectful of stylists time.'
Fair, but now she's still finishing her last appointment 20 mins into my 45 min appt.
Do I smile politely and accept or mention it?