Refused neighbour BT engineer access

[BearBuggy]

I live in a fairly new estate with one attached neighbour. My land is slightly bigger but a small section has servitude access for both properties. I don’t have an issue with that and left that area accessible when I had my drive way mono blocked.
I however disagree that those rights extend to my actual brickwork of my house. Nothing on my title says it does - only the actual land leading to my property.
When my last neighbour had their internet cables installed they put the box onto my house . Not even near the servitude area but near my front door. New neighbours are having BT installed but for some reason can’t use previous box (already on my house) so they came yesterday to fit new one. I have no issue with them doing the cables on my drive but stopped them when I realised they were adding another box into my bricks. My neighbour wall is literally 15 cm away but they’ve had some sort of rough casting or something that makes it more difficult.
I didn’t say anything with last neighbours as it was already done. But now I have my own virgin box, gas meter, their house old box (which bt won’t remove) another box I’ve no idea what’s for and now this. It’s becoming too much and the front of my house is starting to look terrible whilst they have nothing apart from gas.

I have told them they need to put box into neighbours brick but of course they couldn’t do that as that wasn’t on the job sheet! Feel bad they’ve no internet and maybe I was unreasonable. The last neighbour box was BT as well - didn’t make that clear

No advice but I'd have refused as well! Bloody cheeky of them to think that this is at all acceptable! Stick to your guns.

YANBU I don't even speak to my next door neighbour, no way would I let them have their stuff on my wall, or in my garden

I have a similar issue but BT did it while I was out. I've been six months trying to get it removed. I'm tempted just to rip it off - but I won't of course. Dealing with BT has been impossible.

YANBU. Stick to your guns.

I'd have done the same as you. No way should they assume they can attach any old box to someone else's property.

Is it a fibre connection junction box serving (in theory) both properties?

Why can't the box/s be put onto their own outside wall of THEIR property???

@Dotto No idea but I’m not with BT so assume not. They never mentioned anything about serving my property.

Totally agree with you OP, ridiculous they assumed they’d attach it to your house!

Why won’t BT remove the other one? Is it attached to anything? I’d be tempted to just take it down myself.

@JC03745 To avoid the tiny bit of extra work to extend cables a few cm it seems.

someone came when I was out and marked the lines and seems installing guys can’t deviate

It’s a wall, on the outside of your house that you don’t sit and look at. The neighbours probably didn’t know they were going to install it on your wall. Have you spoken to them? What did the neighbours say?

Can I ask if “your land” is mortgaged?

Why can’t you remove any boxes you don’t want stuck on the side of your house? If the neighbours want internet they can sort out where it goes in a location that doesn’t belong to someone else?

I think I will remove it now it seems it’s not working. BT won’t as not booked for that job 🤨

Is it literally BT, or is it Openreach / Kelly Services etc? Openreach are very good and helpful via social media channels / email

@IHateWinter2024 i actually do sit and look at it as it’s in my garden . I see it every time I drive into my house as well. It’s not the neighbours fault and I have no issue with them. They are as frustrated with Bt as I am. They’ve been waiting months and now this.

I’m not sure . The van definitely said BT but I didn’t clarify. The neighbours are dealing with them and hoping they come back and fit to their land.

Your OP read as if your neighbours knew they were installing the box on your house which they probably didn’t. It’s not “your land” if the house is mortgaged, it belongs to the bank.

I personally couldn’t get worked up about a box on one of my outside walls.

What rubbish.
Even if you have a mortgage the land is yours, and you are in the process of paying it, in an arranged way.
Dont try and argue over their rights to their own home and land

Feeling unreasonably irritated by other people today.

@IHateWinter2024 i didn’t at any point say it was my neighbour I had refused access to.
And no mortgage although really not relevant 🙄

Oh, I think we can all see who's out for an argument, o abusive one.

Nope just stating my opinion. It’s a public forum.

Think we have found the neighbour!!!