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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Tesco ditches cash payments at 40 cafes

200 replies

sunnydaytoday0 · 23/08/2024 21:02

I was reading this article (can read for free via Yahoo link) that Tesco are going card only in 40 of its cafes and customers will have to pay by card at self-service machines. I know it's something a lot of fast food places do already although I'm not sure how many give you no other choice but to use them. Would you be bothered by this or if all cafes (maybe even restaurants) eventually went the same way?

I don't mind self service tills when shopping in general although not for more than a few items. Interesting decision given recent news about different supermarkets deciding to actually put more staff on tills.

https://www.telegraph.co.uk/money/consumer-affairs/tesco-ditches-cash-at-cafes/
https://uk.finance.yahoo.com/news/supermarket-customers-forced-order-cuppa-134836134.html

YABU: I don't mind if I had to use these ordering screens in a cafe, and it being card only.
YANBU: I prefer the option of ordering via a person and/or having the option to pay by cash.

Tesco ditches cash payments at 40 cafes

Retailer says the move has improved the cafe experience by cutting waiting times

https://www.telegraph.co.uk/money/consumer-affairs/tesco-ditches-cash-at-cafes

OP posts:
timetorefresh · 23/08/2024 21:14

In my experience of supermarket cafes it seems to be a lot of elderly folk. They might have issues going cashless

Sethera · 23/08/2024 21:15

Slippery slope. Don't sleepwalk into a cashless society.

llamajohn · 23/08/2024 21:15

Couldn't care less.

My mother is 84 and uses contactless all the time. Old people aren't fucking useless.

PinkBuffalo · 23/08/2024 21:17

They have done this at our tescos. Pre refurbishment the cafe was always busy. Now there is never anyone there.

so it has no worked for them so far round my way

Rowgtfc72 · 23/08/2024 21:17

Ours did this a few months ago. It looks like a glorified maccy ds.
On the plus side it's still full of the older generation who have obviously mastered being cashless.

Boopbeepbeepboop · 23/08/2024 21:20

Wait for all the comments about old people who must simply be useless and won't possibly be able to do this. Ignoring the fact that old doesn't meet incompetent.

Sethera · 23/08/2024 21:22

I'm not old and I object to cashless on principle not because I don't know how to use a debit card.

mondaytosunday · 23/08/2024 21:37

Fine by me! I don't carry cash anyway. As long as the servers actually get the tip I leave on the card.

Izzymoon · 23/08/2024 21:38

Doesn’t bother me. Haven’t touched cash in months, and even then it wasn’t my choice.

Werweisswohin · 23/08/2024 21:39

llamajohn · 23/08/2024 21:15

Couldn't care less.

My mother is 84 and uses contactless all the time. Old people aren't fucking useless.

I'm not 'fucking useless' either, nor am I in my 80s, but I prefer to use cash in some situations. We should not remove cash entirely.

Werweisswohin · 23/08/2024 21:40

Sethera · 23/08/2024 21:22

I'm not old and I object to cashless on principle not because I don't know how to use a debit card.

Me too.

BeLilacFinch · 23/08/2024 21:41

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Werweisswohin · 23/08/2024 21:43

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No, it definitely isn't.

Redshoeblueshoe · 23/08/2024 21:46

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No - I want a choice. Cash is still legal tender.

BeLilacFinch · 23/08/2024 21:47

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longlocks · 23/08/2024 21:48

These people who don't have a bank account. Read somewhere that because of this, they are paying an extra £600 a year more because of companies charging admin fees when paying bills at POs or retailers with Pay Point, Pay Zone etc. Then can't get certain energy tariffs as require a DD (many have quarterly bills on standard rate or prepayment meters which is even more expensive) and then with insurance, many of the cheaper companies don't deal with bankless (term used for people without bank accounts) etc.

Read somewhere else that since Covid, half a million extra people have signed up to have a bank account. Still leaves a million without a bank account.

Werweisswohin · 23/08/2024 21:49

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Something being legal doesn't make it 'the way forward'.

BeLilacFinch · 23/08/2024 21:52

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longlocks · 23/08/2024 21:52

Then still get elderly customers holding banknotes in their mouths. I refuse to take them. It has been disgusting before and even more disgusting after covid. If the customers want to speak to a manager, they will back us 100%. How would they like it if we held money in our mouths before we hand it to these customers? They would be horrified.

Before anyone asks I have seen no one under 60 holding money in their mouths.

Mademetoxic · 23/08/2024 21:53

longlocks · 23/08/2024 21:52

Then still get elderly customers holding banknotes in their mouths. I refuse to take them. It has been disgusting before and even more disgusting after covid. If the customers want to speak to a manager, they will back us 100%. How would they like it if we held money in our mouths before we hand it to these customers? They would be horrified.

Before anyone asks I have seen no one under 60 holding money in their mouths.

Do you think these touchscreens are any cleaner? They're minging.

Werweisswohin · 23/08/2024 21:55

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Lots of people I know are perfectly happy to use cards when it's appropriate however reject businesses who only take cards and don't also offer a cash option.

BeLilacFinch · 23/08/2024 21:56

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Werweisswohin · 23/08/2024 21:56

longlocks · 23/08/2024 21:52

Then still get elderly customers holding banknotes in their mouths. I refuse to take them. It has been disgusting before and even more disgusting after covid. If the customers want to speak to a manager, they will back us 100%. How would they like it if we held money in our mouths before we hand it to these customers? They would be horrified.

Before anyone asks I have seen no one under 60 holding money in their mouths.

I've never seen anyone holding money in their mouth. I have seen people licking their fingers to separate the old paper notes.

Werweisswohin · 23/08/2024 21:56

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Are you always so rude, or is it a Friday night special?

Werweisswohin · 23/08/2024 21:57

Mademetoxic · 23/08/2024 21:53

Do you think these touchscreens are any cleaner? They're minging.

Exactly.