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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To book a 6 person lodge for myself?

283 replies

MaryRoze · 12/08/2024 12:29

One of my favourite things to do since escaping my controlling ex is to get away by myself for a couple of nights, somewhere remote with a good view, a hot tub, where I can just relax and recharge.

I've found a lovely site that has a few 2 person glamping pods, and 2 self-catering cottages. One cottage sleeps 4, the other sleeps 6. I dithered over both of them but decided to go for the 6 person lodge as it has nicer facilities, bigger kitchen, nicer views, and an enclosed garden for if I decide to bring my dog with me.

I've just received an email from the company asking me to clarify it's just for me. I've said yes. They've come back and said it's a busy time of year for them (October), so would I like to have one of the glamping pods instead as the cottages are really for bigger parties only.

I've had another look on their website and can see now it says they charge a fixed rate for 2 people, and for each additional person it's an extra £50 per person, per night! So they're obviously thinking they can make more money out of a bigger party rather than just me on my own.

I haven't specified this to them yet but I was planning on paying extra for early check in (£30), bringing the dog (£25), and a bottle of fizzy on arrival (£40). So it's not like they won't be getting their moneys worth out of me.

AIBU to book the larger property just for me?

OP posts:
Codlingmoths · 12/08/2024 14:18

longdistanceclaraclara · 12/08/2024 14:16

I'd expect them to refuse the booking or charge a single person supplement.

They can’t, that would have to be in their ts and cs or they are making up charges. There are rules about advertising prices!

OneCoolPearlOP · 12/08/2024 14:18

MaryRoze · 12/08/2024 14:14

Yes, I'm a bit apprehensive that I might be causing resentment before my stay has even started. If I paid the full amount for 6 people, I'd be paying an additional £600 for the same facilities!! I don't think that's reasonable, surely?

It's also, from what you said not really a '6 person' place. As in, 6 bedrooms.
There are only 2 bedrooms so 2 people is a sensible number each with their own room. And no. 5 and 6 have been shoehorned In with living room beds, there's no unused space that'll need cleaning anyway.
As a single booker, you're paying the same price as 2 people but only using 1 person's worth of resources. Plus alone you're unlikely to create more mess, damage etc.
So a bargain, really.

TheYearOfSmallThings · 12/08/2024 14:18

Codlingmoths · 12/08/2024 14:16

I’m going to nitpick while agreeing. Yes you would pay the full price, because paying the booking price is paying the full price if it’s for 2 people and the op is 1 person. You don’t get to headline your cheaper 2 person price and then refuse to allow people to book it, that would be a breach of consumer law.

I'm pretty sure the person I was quoting was volunteering to pay the price at full occupancy. Not a snowballs' chance I would do that.

AnotherCunningPlan · 12/08/2024 14:19

Maybe the business is trying to be clever, advertising the lodge at £X to draw people in and then when its a large group only finding out during the booking process its actually £X +200 (or whatever).
Serves them right for not being transparent with the pricing to begin with. The only places I've seen where the cost varies by occupancy is for hotels with breakfast an optional extra.

TeapotCollection · 12/08/2024 14:19

You couldn’t pay me, let alone charge me, to stay in a glorified shed glamping pod

You have done nothing wrong OP, enjoy your cottage

jellybean99 · 12/08/2024 14:20

YANBU enjoy 🥂

MounjaroUser · 12/08/2024 14:24

I don't blame the company for getting as much as they can for the place. The fact you intend to buy wine when you're there is nothing to do with it - not all of that is profit for them.

I can also see why they charge for day visitors as there's wear and tear on the place. Also I can see why people have to leave at nine - it's pretty obvious people will bring a bigger party with them.

You're not being unreasonable if you pay as though there are six of you, OP, but you are otherwise.

Scentsless · 12/08/2024 14:25

MaryRoze · 12/08/2024 13:24

Yeah, I get that they're providing a service. What I mean is that I'm planning to spend an additional £95 on top of the cost they've asked for the cottage. I could just as easily not bring the dog, and buy my own bottle of prosecco from Morrisons for a fiver! Grin

I think after the cheeky way they operate, I'd be buying prosecco from Morrisons now anyway.

Tulipsareredvioletsarebue · 12/08/2024 14:26

I totally see where they are coming from, theyd rather have money for 6 people than for 1 (or 2 if you pay a fixed rate). It's kind of cheeky to pay for one person and expect a place for 6 and to expect the owners to take a hit in the busiest season.

Tulipsareredvioletsarebue · 12/08/2024 14:29

MaryRoze · 12/08/2024 14:14

Yes, I'm a bit apprehensive that I might be causing resentment before my stay has even started. If I paid the full amount for 6 people, I'd be paying an additional £600 for the same facilities!! I don't think that's reasonable, surely?

Imagine going to a hotel, booking 6 rooms but only paying for 1. It's kind of the same thing. If I was an owder of the place Id just cancel your booking altogether, because they are taking a massive hit on this, and many businesses still have not recovered post covid.

Mindymomo · 12/08/2024 14:29

We booked our first lodge in May this year. The price was per property not per person, it slept 6, but there were 3 of us plus our dog. We got sent 13 pages of terms and conditions, which if I had received them before booking, I doubt we would have gone ahead, but we did enjoy it. Another booking where we just returned, slept 8 but there was only 4 of us. When we arrived all beds were made up but there were only 4 lots of towels. I’ve never heard of charging for additional people, once you’ve been given the price per property, bit naughty.

ns87 · 12/08/2024 14:29

It's none of their business!

Mirabai · 12/08/2024 14:30

Tulipsareredvioletsarebue · 12/08/2024 14:26

I totally see where they are coming from, theyd rather have money for 6 people than for 1 (or 2 if you pay a fixed rate). It's kind of cheeky to pay for one person and expect a place for 6 and to expect the owners to take a hit in the busiest season.

😂 Then change the rates - they’re the ones that set them!

October is not a busy season in the U.K., outwith half term, nor is it a season for camping.

Beth216 · 12/08/2024 14:31

If they don't want people under occupying in the summer then they shouldn't have that as an option. It's so rude of them to now suggest you stay in a pod instead of a lodge. Tell them you need the enclosed garden as you have a dog and want to keep the lodge.

Life2Short4Nonsense · 12/08/2024 14:31

23Shadows · 12/08/2024 12:41

Not be long now until someone comes along to tell you you're being selfish booking this property when there are families with children that might want it. If you really must have a holiday a one-man tent in a field will suffice.

Why are you making this assumption?

Fluufer · 12/08/2024 14:31

Tulipsareredvioletsarebue · 12/08/2024 14:26

I totally see where they are coming from, theyd rather have money for 6 people than for 1 (or 2 if you pay a fixed rate). It's kind of cheeky to pay for one person and expect a place for 6 and to expect the owners to take a hit in the busiest season.

They should have put more thought into their pricing then shouldn't they? If they've cocked up I would expect them to suck it up and learn from it.

bridgetreilly · 12/08/2024 14:32

olympicsrock · 12/08/2024 12:34

YANBU to ask to book it.
TANBU to decline if they think they can book a larger group and make more money.

YANBU to refuse a glamping pod instead. Take your money elsewhere if they don’t want it.

This. But it’s worth telling them that you planned to get the extras. It’s perfectly reasonable for them to want to get the best booking for them. Of course they are in it for the money. That’s literally what business is.

StormingNorman · 12/08/2024 14:32

If I was booking exclusive use of a six person property, I would expect to pay the same rate as if six people were staying.

Anewuser · 12/08/2024 14:34

I call BS on it being their busy time. October is never the busy time, obviously peak holiday season is Easter or June - end of August, especially in Scotland when schools go back earlier.

They are hopeful of making more money out of the accommodation, which I get, but reality is you’ve booked it and they accepted your booking.

Enjoy your hol.

sausawyee · 12/08/2024 14:34

StormingNorman · 12/08/2024 14:32

If I was booking exclusive use of a six person property, I would expect to pay the same rate as if six people were staying.

Agree - it doesn't make sense.

BCBird · 12/08/2024 14:40

If u wanted a pod you would have booked one. I would not move. They should clearly state re minimum.occupancy.

SmileyHappyPeopleInTheSun · 12/08/2024 14:40

Mirabai · 12/08/2024 14:30

😂 Then change the rates - they’re the ones that set them!

October is not a busy season in the U.K., outwith half term, nor is it a season for camping.

October in Scotland midweek doesn't sound like a busy period to me either.

We've just booked overnight mid week September to help get DD1 back to uni and we pleasantly surprised how cheap hotel rooms were - then though first half of week in September after term school term starts and weeks before uni term starts why are we so surprised it's cheaper.

Tulipsareredvioletsarebue · 12/08/2024 14:40

Fluufer · 12/08/2024 14:31

They should have put more thought into their pricing then shouldn't they? If they've cocked up I would expect them to suck it up and learn from it.

It probably never happened to them before, so I'd expect them to cancel the booking and then fix the pricing. People make mistakes, business owners are no different, so don't know why they should lose money for someone else's convenience.

LoneHydrangea · 12/08/2024 14:41

They should charge per lodge, not per person.

Nothing wrong with booking a larger place. If it’s just me and my husband, we always book a ‘sleeps 6’.

Fluufer · 12/08/2024 14:43

Tulipsareredvioletsarebue · 12/08/2024 14:40

It probably never happened to them before, so I'd expect them to cancel the booking and then fix the pricing. People make mistakes, business owners are no different, so don't know why they should lose money for someone else's convenience.

Well then I hope they're prepared for some scathing reviews.
OP has booked at the 2 person minimum rate, what if 2 single friends had booked, would they also be expected to downsize?