GPs are not the weak point of the NHS. They're the major triage service for the entire NHS, reducing and preventing unnecessary patient contact in secondary care, without which the NHS would rapidly fail. A single GP can see 35 to 40 patients a day and they provide the country and provide nearly 1.5 million appointments a day all while the number of GPs falls because there are simply better working conditions privately or over seas. While you think they're paid unreasonably well, they aren't and many surgeries face bankruptcy. The pay, working conditions, terrible hours as well as the negative public opinion and ruthless abuse, all led by tabloids and false information from the Conservative government are other reasons why GPs are leaving in droves for far better lives elsewhere. The remaining few man a sinking ship, holding it together by working harder and longer without additional pay based solely on their good will.
The country perceive them as capable of providing emergency care, but thisnhas never been the case. Patients think GPs can and should do everything for them, but there is a relatively limited remit in which GPs work, that is actually contracted work. Many requests by patients are not contracted work. Much of what is requested falls outside of what they are legally indemnified to cover/treat.
Since COVID, GPs have had nearly double the amount of people requiring their attention. This is because they have new patients, as yet not referred or not treated, and they have patients already referred to secondary care, waiting vastly longer due to waiting times for their secondary care doctors input. Yet they need to wait and while their condition worsens, they seek repeat input from their GP. It has also led to your 'basic GP' treating ans managing more and more specialist conditions without the funding or resources. People think they're 'part time' however the typical 40 hour week is easily compressed into 3.5 days with their hours often being 10 to 12 hours a day. You also probably haven't a clue that around appointments and patient contact, they have hours of paperwork, blood tests and results to attend to. Most 10min appointments require at least a further 5 to 10 minutes, often longer, on this aspect of their vocation. And 'lunch'? Well the majority provide home visits at this time so aren't doing such administration work during a sit down lunch. People claim.GPs sit and drink tea all day. I'm.sure being offered a cup of tea by a co-worker is often the first and last thing many GPs have had the chance to drink. There were reports that GPs were often so busy that they felt they couldn't leave their office to simply go to the loo. People think that an empty waiting room means a quiet day! An empty waiting room means everyone is working and appointments are running on time. People moan that they can't get an appointment. Inrefer you to what I mentioned above re double the patient load and repeat attenders not yet seen by secondary care due to waiting times, which isnt controlled by GPs, but rather hospitals. You cant get through on the phone because GPs have limited staff, and limited phones. They arent a call centre, and they don't have the funds to simply expand, given the vast cut backs to primary care, as caused by your delightful government and the now defunct NHS England. GP surgeries, GPs and their associated care professionals and staff are the backbone of the NHS. Not the weak point.