Maybe I’m expecting too much.
My train (2 hour journey) was cancelled because of a trespasser and then it reopened but it had double the amount of people due to earlier cancelled trains.
The train kept constantly stopping (they did no announcement as to why) it was getting more and more delayed, so many people crammed in one space, heat and ave, no air con.
It then got stopped again because of another trespasser. In all a 2 hour journey took 4.5 hours. It was horrendous.