So me and my partner recently purchased a ground floor flat, we were told there were a young professional couple living upstairs and was not aware they had two children. They have been totally fine and we do not hear much sound, only in the evenings and weekends when the children are back from school. Which again is completely fine, the neighbours are very respectful.
However, one month after moving into the property, the neighbours have moved out and their family is now living upstairs for summer. It has honestly been a nightmare. I assume they are on vacation for two or three months. But there are at least four children and four adults. They make an insane amount of noise. We can hear everything downstairs. They put the washing machine on at 10 pm which is directly above our bedroom. They shout in the hallway next to the room I work. I can hear every footstep every sound, and they are home most of the the time.
Had we of known this before buying this place, we would likely of decided against the purchase.
I really need some advice as to what to do. It is incredibly disruptive and causing me a lot of stress as I work from home.