Should I accept uneven mosaic tiles

[PennyPolo]

Hello, we are nearly at the end of our house reno but the bathroom is being held up. The tiler our contractor hired was not good. The wall tiles had to be pulled off and completely redone at our contractors expense. The wall is now fine but I'm struggling to accept the floor. They are fixing it in patches but some areas are still uneven because of the original tilers work. Some areas the adhesive is so thick it looks like it's been grouted and the current guy is having to scrape it all out but I can feel where the floor isn't completely even because of it. I've raised my concerns multiple times and on the last time was told mosaic tiles will never be 100% perfect and it's an old house so I need to accept the issues. Am I being unreasonable that I'm still not happy or do I just accept the uneven tiles?

You are paying them for a job you are happy with. Don’t take their crap because they don’t want to redo the work. They paid a bodger to come in and they now have to fix his mistake - end of

No.

With old houses if you want to get perfect tiles you would normally need to put in a a new sub floor. Did they not discuss this with you?

If a new subfloor was properly installed you wouldn't be having this issue, and this contractor well knows it. I'd be telling them to do it right.

They do not look good. Contractor needs to put this right. Probably means taking it all up and re-doing it from scratch.

Did you re-do the floor before tiling it?

If your floor is even the smallest amount uneven you will not get a perfect finish. It's a bit of an impossible task

Nope, If you wanted an ok finish you could have done it yourself. You are paying someone else with a skill , it should look like it! ( Also it will drive you mad as you know it's not right and may be a bugger to clean)

DS2, is that you??

No, because every single time you look at that floor the only thing you will see are those imperfections.

What lovely family reunion!

OP, the floor will bug you forever as you know where the imperfections are.

if the faults are due to shoddy work by the original tiler, either in preparation of the floor or application of the tiles, then I think you should persist with a complaint.

Are these picture of a 'finished product'? If so, no way would I accept them. Shoddy.

Thank you everyone.@OrderOfTheKookaburra is this what you mean about the floor? They did install a new floor and they electric underfloor heating on that. From memory I don't think they used self levelling to/after screed the underfloor heating. I can also feel areas where the floor is slightly uneven because the bad tiler used too much adhesive so the floor could/should have been even but wasn't/now isn't (photo just to show it was new flooring

Yes @PennyPolo - that is what I meant by that new sub floor.

If that has been put in the. There is no excuse for an uneven floor apart from shoddy workmanship. Mosaic tiles will always show the experience or lack thereof of a tiler I'm afraid.

No tiler worth his salt would accept an uneven floor. I know I wouldn't let a so-called expert try to fob one like that on me.

Back in 2018 we had a completely new bathroom. Walls back to brick, re- plastered, new pipework, underfloor heating, new floor, every thing new including the layout. Had the work done while we were on holiday.

On our return the bathroom fitter apologised that he hadn't quite finished. I thought it looked finished and was very pleased. He pointed out a minute crack in one floor tile where he'd dropped a screwdriver. He was waiting for a new tile to arrive. And he wasn't happy it wasn't right.

That's what a professional does.

Don't accept poor workmanship.

I agree with others, there’s no excuse for it, but if it helps in any way, I think it’s very common. I have never not had an issue with a tiler, and I’ve hired many over the years. If I ever find a good one I’m not letting go!