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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To report an NHS worker five years down the line?

42 replies

Lifeislikeaboxofmatches · 04/07/2024 13:46

Over 2018-2019 I was attending a lot of hospital appointments (like up to 4 a week)

Woke up one morning to an fb message sent at 3am from a male I didnt know, saying something along the lines of "Every time you've come in I've been amazed, I think you're beautiful!"

At this point in my life I didnt go anywhere really; work, food shopping, medical appointments, that was it. So I was flummoxed as to who this guy was, where he'd seen me, or how he'd found me on fb (I have an unusual and hard to spell surname, so not easy to find on SM)

It made me feel a bit paranoid tbh, like some weirdo was watching me go about my daily business

His fb profile was private so all I had was his name and small profile pic. I didnt reply, just took screenshots of the message and profile in case I could work out who he was, then blocked him and tried to shrug it off, creepy as it was.

Fast forward to today, I was scrolling through my old phone and came across the screenshots.
Just googled his name (didnt think to do this at the time!) and found his LinkedIn profile; he's a fucking admin assistant from the hospital!
100% the same guy; I've zoomed in on his face on multiple photos and its definitely the same guy who messaged me, same name, same hospital, everything.

So basically he'd seen me at the hospital, looked up my full name on the NHS system (must have written it down because its that hard to spell), and then used it to send me creepy stalkerish fb messages at 3am -WTF?

How do I know he didnt also take my address down? How do I know he didnt go noseying around the system about my DC / family? What kind of creep uses your personal NHS info to stalk you on SM, like how fucking inappropriate and unprofessional is that?

I'm furious, but do I really have the energy to deal with the notoriously useless PALS? Is it even worth the hassle of reporting him now, given it was five years ago?

OP posts:
Lifeislikeaboxofmatches · 04/07/2024 15:22

Namechange285 · 04/07/2024 15:16

Agree with @StringTheory1 As a healthcare professional I would strongly advise you to report this. Deeply unprofessional behaviour and this individual could be a risk to others.

Thank you!

OP posts:
Whatafustercluck · 04/07/2024 15:28

This isn't just unprofessional and inappropriate, it's illegal.

He's still working there. Please report it.

Lifeislikeaboxofmatches · 04/07/2024 15:29

MixedCouple2 · 04/07/2024 15:19

I worked in the NHS and im Information Governance. Write an email/letter send to Pals and send to the Reception Manager and also to the site manager. You can find contact details in the website for the Trust. Have you still got all the evidence?

Thank you

Yes I still have the fb message, screenshots etc

Just didnt know if theres a time limit on complaints, I vaguely recall reading somewhere it should be done within 12 months?

OP posts:
redbric · 04/07/2024 15:29

Missgucci · 04/07/2024 14:59

Op it was 5 years ago.. maybe he's grown up since them.. It' really isn't the most serious thing in the world . He didn't do anything further after you blocked him which maybe indicates he took the hint and isnt a serious pest. He probably just liked you and made a mistake of contacting you. He may not have looked you up on the system, just made a note of your name. I'm not condoning this in any way but I'm thinking 5 years on really if he's turned into a serial nut case I'm sure someone else has flagged this man by now... you may be wrecking someone's life over an innocent one off error of judgement.

Is this post for real?

It doesn’t matter how he came across her name. That isn’t the point. The point is that on absolutely no level was it appropriate for him to contact a patient via social media. It’s gross misconduct.

OP of course you should report it.

WetBandits · 04/07/2024 15:31

Jesus yes report him! I’d be absolutely mortified if any of our reception team did this and so would HR.

muggart · 04/07/2024 15:34

I wouldn't. 5 years have passed and he might have grown up by now. yes it was inappropriate but he wasn't cruel, didn't try to harm you or coerce you in any way. Seems a bit precious to get upset about.

Craftycorvid · 04/07/2024 15:38

Your evidence might well corroborate that of other women, OP. He’s more than likely done this before and since. Often catching these people is a case of many accounts of the same behaviour. What he did would be deemed gross misconduct.

voiceofastar · 04/07/2024 15:44

WTF is happening on here. Precious for a woman to complain about suggestive contact from a people-facing NHS employee? It doesn’t matter if it was five years ago or yesterday.

What is happening to women’s standards? Why are we going backwards?

MaryMack · 04/07/2024 15:48

Another HCP here. Please report him, we don't needs creeps and weirdos working for the health service.

JWhipple · 04/07/2024 15:50

Hankunamatata · 04/07/2024 13:51

Id slow down a bit. He is admin assistant. When you came in for your appointments did you tell a parson your name when you arrived? Could he have overheard it?

"every time you've come in"

Plus the photos match.

As admin he would have known what he was doing was massively inappropriate. How many other people might he have done this to? Vulnerable ones as well? It's a hospital not a bar ffs

TennisLady · 04/07/2024 16:02

Amazed at the people saying to let it go!

Absolutely report this OP. Can't believe this man actually thought that would be an OK thing to do and we can't just let men get away with this.

MixedCouple2 · 04/07/2024 16:28

No there is no cut off. I have a colleuage in PALS and there are complaints going back years.
It is helpful to write down everything factually. Dates, times all the images etc.

MamaGarl85 · 04/07/2024 16:31

God forbid we should "make a fuss"...far better to just let someone like this think they can do whatever they like!

Lifeislikeaboxofmatches · 04/07/2024 17:43

muggart · 04/07/2024 15:34

I wouldn't. 5 years have passed and he might have grown up by now. yes it was inappropriate but he wasn't cruel, didn't try to harm you or coerce you in any way. Seems a bit precious to get upset about.

No he wasnt cruel, just made me feel paranoid and weirded out like I was being watched by a creep

I lived alone and only ever went to work, food shopping or the hospital. Then get a 3am message from a random stranger saying "Every time you've come in etc" but not actually telling me who he is or where he's seen me, it was unsettling! Really dont understand why I'm having to spell this out

OP posts:
Lifeislikeaboxofmatches · 04/07/2024 17:52

voiceofastar · 04/07/2024 15:44

WTF is happening on here. Precious for a woman to complain about suggestive contact from a people-facing NHS employee? It doesn’t matter if it was five years ago or yesterday.

What is happening to women’s standards? Why are we going backwards?

Thank you

Pretty stunned I've had to explain and re-explain why its so problematic for an NHS worker to behave this way

How precious of me to be creeped out, I should take it as a compliment, right?

OP posts:
Hankunamatata · 04/07/2024 18:04

Lifeislikeaboxofmatches · 04/07/2024 15:09

Its not two different issues really though is, NHS code of conduct does not permit sending patients weird SM messages at 3am

He wouldnt be able to spell my name without looking it up. Thought I made it clear l have an unusual surname thats really hard to spell

So either he heard my name being called then looked up the spelling, or he just went straight to looking up the spelling

Either way he would of had to copy it down off the system or off his appointment list, theres no way anyone would remember how to spell it hours / days later at 3am

You need to be clearly factual in your complaint.

You received the message and you believe that at the time this person worked as a member of staff in outpatients where you attended.

Also what you would like the outcome from your complaint to be.

Only sticking point may be complaints usually have a 12month limit

https://www.england.nhs.uk/contact-us/feedback-and-complaints/complaint/

Making a complaint
Complaints should normally be made within 12 months of an incident or of it coming to your attention.
This time limit can be extended provided you have good reasons for not making the complaint sooner and it’s possible to complete a fair investigation.
This will be a decision taken by the complaints manager in discussion with you.
You can make a complaint verbally, in writing or by email. If you make your complaint verbally, a record of your complaint will be made and you’ll be provided with a written copy.

NHS England » Feedback and complaints about NHS services

https://www.england.nhs.uk/contact-us/feedback-and-complaints/complaint

StringTheory1 · 04/07/2024 20:19

muggart · 04/07/2024 15:34

I wouldn't. 5 years have passed and he might have grown up by now. yes it was inappropriate but he wasn't cruel, didn't try to harm you or coerce you in any way. Seems a bit precious to get upset about.

🙄

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