To think I should get a refund?

[openupthedoor]

I paid £150 for a consultation. I’d followed the clinic for ages on Instagram and when I say I was shocked when I walked in, it was scruffy and smelt like someone had just cooked their lunch.

I was brought in the room to see the doctor. It had plastic chairs, with fluffy cushions and a canvas picture of Marilyn Monroe. It just didn’t look professional.

I went about dark circles, they advertise so many different treatments which is why I went there and travelled all the way to London and the only treatment ghe doctor suggested was - botox.

I had to list the treatments I thought might work and it shouldn’t be on me to suggest suitable treatments. There was also a language barrier.

I made a complaint and was told “well the doctor has 19 years experience. We aren’t going to refund you”

You chose a medical practitioner off Instagram !! !

And you wonder why it wasn't up to scratch. Are you mad? Instagram is hardly the Lancet. Have you checked with the GMC if this individual is even on the medical register?

This is your health you are messing with. For goodness sake, be more careful.

And no, you aren't entitled to a refund unless your contract said anything about what the cushions and the ambiance were supposed to be like.