Would you report this to training provider?

[LollyPop197]

I’m doing an online course via zoom workplace and today we had a new teacher as our usual one was doing another work commitment. The new one was just reading off a PowerPoint, not explaining things. They also swore a few times when zoom was playing up and then they forgot to turn their mic off whilst arguing with someone in the room about quite a private matter. (Think they must have been delivering the course from home) A lot of people agreed that this distracted them from learning and we are all struggling with the course work on this topic now as it was delivered to us so badly. Should it be reported?

If you can be kind, I would give them the "benefit of the doubt" this time. You can always feedback to them in private that you found the swearing, the personal matters and the lack of explanation difficult without reporting that they were incompetent. You do not know whether they were landed in the situation because of the other person being off, and did their best. If it happens again, and the learning is paramount, then yeah, you need to send the flare up. I'd give them this one chance.

Ok, thank you. I think we might have this teacher again throughout the course so will see how it goes. They are actually a course teacher in another area and not normally on this course but they’ll be stepping in

If you are paying for it, report it.

I would give them one more chance. If you are paying for these courses, I would definitely report their behaviour/performance after a failed second chance.

Were they drafted in and given the material last minute, asked to step in despite it not being their area? Whilst I agree it sounds poor- the swearing- eh- would depend. If I got given a presentation last minute and told deliver/ teach this, I would be flustered as hell. Also the argument is not ok- but again- were they even supposed to be teaching? I would give the benefit of the doubt for this one session, however if o going issues next session I would t. I would also contact the course leader though and say that whilst you appreciate that the other person stepped in, they have left the whole group with questions as they were obviously not confident with the course work they were delivering, and could it be gone through again.

I’d provide this feedback to the teacher before reporting upwards