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Estate Agent sharing details of our mortage

6 replies

wonderings2 · 25/06/2024 18:22

Honestly not sure if I'm being precious about this ....sorry its long but the background, I tried not to waffle honestly...

Talking to a school mum in January and mentioned that we were looking to move closer to the school that year, she said that she was also looking to move. It turned out we had actually both viewed the same house the year before but it had sold before either of us had buyers. She mentioned the estate agent she used and recommended them.

In February this year she told me that she had seen a house she liked and was putting hers on the market and asked if we wanted to view hers. She used a different EA to before as they had valued the house for more. I explained we wouldn't be ready to put ours on the market until March and said we would be interested in viewing if it was still available once we had an offer on ours but made a point of saying that we were sure it would be snapped up (It is a lovely house)

Our house went on the market a few weeks later and was getting viewings but no offers. She started to be a bit of a pest, asking me at least daily when our next viewings were and following up straight after, sometimes before the viewing had even taken place. I stopped telling her when the viewings were booked, was very vague and purposly took a while to respond but she'd find me outside the school 🙄and start asking again.

After 3 weeks of hers being on the market she said she would accept an offer from us even though we don't have an offer on ours, we liked the house and houses don't come up for sale in that area often so we put an offer in. 2 days later she text to say she was very sorry but she had accepted an another from a first time buyer, the house she wanted to offer on wouldn't accept on offer from her unless the chain was complete (perfectly reasonable and sensible) so she had accepted a new offer. We were a bit annoyed as we had said we didn't want to put an offer in until we had sold but honestly felt like we'd dodged a bullet as it was starting to look like the whole thing was going to be a nightmare (she was obviously going to micromanage every step of the process)

It turned out her buyers were even worse than her, turned up to a viewing with 11 people, asked for 2 more viewings after that, phoned the EA several times in the middle of the night, haggled about furniture to be left, stupidly she gave them her number and hasn't had a minutes peace since.

We eventually got an offer on ours and found a house to buy and everything seems to be going through okay. The house we are buying is listed with the EA she originally listed her house last year but didn't use this year, they have no other connection that I know of but he did seem to know about the house she was trying to buy.

She made a few critical comments about the house we are buying and keeps asking me how its going but I've brushed it off and ignored it. She corners me at the school once a week or so asking for an update its usually along the line of "I heard your buyers are quite old, I suppose that's making them slow to respond to all the online forms" or "I saw they were on holiday I suppose that's set everything back a week a now"

Anyway, this week she stopped me again for another update and I gave another vague answer and she said "oh I was just wondering with you using a specialist lender, if that was holding things up?" We are using a specialist lender as we have credit issues, but we received the mortgage offer with no issues and before anyone else in the chain ironically...

How on earth would she know what lender we are using, only the EA and our broker has seen the mortgage offer, so Im assuming for some reason she's still in contact with him and he's sharing the details of the application? Why does she want to know so much about our application and should he be sharing that information? I know its silly but Im already so embarrassed about the credit issues and I hate the thought of everyone knowing.

Is this all a bit strange or am I being precious?

OP posts:
sueelleker · 25/06/2024 18:25

Is there anyone you can report them to? They shouldn't be giving out private information! Or has she persuaded them that you're still buying her house, so she's entitled to know?

Mamette · 25/06/2024 18:36

I have read your post twice OP and I can’t figure out what this woman’s business is regarding your house purchase? She rejected your offer so what is the ongoing relationship? Is she hoping your sale will fall through and you will go back to wanting to buy her house?

I would outright say to her - “why do you keep asking about our purchase? I feel like these questions are more than just friendly chat, do you want to know something for a specific reason?”

Proseccoh · 25/06/2024 18:51

This is a GDPR thing I guess, in theory, the estate agent should have a policy, and a privacy policy, and if they are in breach you could potentially report them to the ICO. Look up Subject Access Report (I think?) You need to contact the data controller. It's beyond weird, but if they are doing everything correctly you should be able to find out what's happening. It's very strange and you are not being precious at all. Hopefully, this will prompt someone to give you better information than I can.

wonderings2 · 25/06/2024 18:52

Mamette · 25/06/2024 18:36

I have read your post twice OP and I can’t figure out what this woman’s business is regarding your house purchase? She rejected your offer so what is the ongoing relationship? Is she hoping your sale will fall through and you will go back to wanting to buy her house?

I would outright say to her - “why do you keep asking about our purchase? I feel like these questions are more than just friendly chat, do you want to know something for a specific reason?”

Yes I think that might be it. While she was ranting about her buyers at one point she said "at this rate it's going to end up back in the market, so if you're still interested?" She can't accept any lower than her asking price and her buyers won't lower there's due to their situation so I think she's worried the pricing is so tight.

I can't see why she's so invested, it's verging on creepy.

Unfortunately our DC are good friends in the same class ...

OP posts:
MagnoliaEra · 25/06/2024 19:01

Her knowledge of your situation is very specific. Im guessing she personally knows the estate agent she recommended to you.

Whothefuckdoesthat · 25/06/2024 19:08

I would ever so casually ask her how she knew I was using that lender. Very calmly, chattily and friendly.

And then I would be reporting whoever told her to whichever regulatory body I could find that is even remotely connected with property. Once I’d spoken to the offending party, I would also be leaving reviews everywhere I could find informing potential customers that their personal mortgage information is up for discussion with any other Tom, Dick or Harry who walks through the door. And lastly, I’d be informing this woman that you were really shocked that she thought it was appropriate to be discussing your mortgage with anyone and you don’t want to discuss property with her anymore.

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