Came back from holiday with BF and her fiance last weekend.
Her fiance is a travel agent and therefore we entrusted him with booking the holiday. The litany of problems started at the airport when I was booked on the plane with the wrong surname, they wouldn't let me on, I had to buy a new ticket at the gate (£many!). Then we arrived at the apartment and our room was too small for me, DP, DS and DSD so DP spent the week sleeping on the sofa. The private transfer arrived for the journey back to the airport and there was no car seat for 10 month old DS, we had a very nerve-wracking journey with him wedged between us.
We felt peeved (especially as he's a travel agent) but didn't make any fuss, after all we could have taken on the responsibility of all the booking ourselves but didn't.
Then, when we got to the airport, BF's fiance made a comment to my DP about how well it had all gone, how he would do the same again and how there had only been a few small problems. DP couldn't bite his tongue any more and said something like "if you consider having to spend the week on the sofa and driving a 10 month old child in unsafe conditions 'small' things".
Now it seems they have fallen out with us, they've been noticeably quiet and distant since we got back. We invited them over on Sunday, we got a text saying "maybe" then they never arrived.
I don't want to lose contact with my BF as we go back a long way. As a point of principle though, I don't think we have done anything wrong and have nothing to apologise for.
Sorry, that was a bit long-winded.