Making a complaint
The high hedges legislation has been designed so that the general public is able to use it without the need to involve lawyers. This would be a simple sequence of events:
Where you feel that a hedge is too tall and affects the ‘reasonable’ enjoyment of your house or garden, the first step is to negotiate with your neighbours. Keep a copy of any letters to demonstrate you have tried.
If negotiation is unsuccessful, contact your local council to enquire about using the high hedges legislation. There is a fee for making a complaint (typically £400) to deter frivolous applications
The local council will consider both sides’ cases and make a decision
The council will reject the complaint or issue a notice for the work – including the period in which to cut the hedge back and by how much
There is a chance to appeal
It is advisable for the hedge to be cut below the requested height. This will allow the hedge to grow in between trimmings, but still remain below the stipulated height
For more information on the complaints procedure, see the Communities and Local Goverment website: guidance on high hedges legislation.
How much will the hedge be cut back by?
Although the law states that a high hedge is more than 2m (approx 6½ft) tall, this is not necessarily the height to which a hedge is reduced. The final height will be decided by your local council based on the requirements and information provided by the complainant and hedge owner. For example, the following issues can be taken into consideration:
The hedge blocks too much light to a neighbour’s house or garden. However, the legislation does not guarantee access to uninterrupted light
The hedge is on a slope, so is more overbearing
The hedge blocks a view. This is a valid complaint but, by itself, is unlikely to be enough to justify action
There are guidelines (not mandatory) in the government’s Hedge height and light loss.
Fact and fiction
There are some common misconceptions about the high hedges law, some of which are explained below.
What the law can do:
It can override Tree Preservation Orders (TPO), although these should be considered when the complaint is evaluated
It may be decided that a hedge needs to be cut back in stages (e.g. over a period of three years to minimise the risk of killing the hedge)
What the law can’t do:
It cannot require the removal of a hedge
Work that would result in the death of a hedge is not permitted
The Wildlife and Countryside Act 1981 makes it an offence to destroy any bird’s nest that is either in use or being built. The period given for cutting should take into account that, where birds are nesting in a hedge, work should not be carried out between March and August
Require homeowners to get permission to grow a hedge above 2m (6½ft)
When a hedge grows over 2m (6½ft), the local authority does not automatically take action, unless a justifiable complaint is made
The law can not be used as a preventative measure – the hedge must already be above 2m (approx 6½ft) tall and impairing reasonable enjoyment
Further information
The advice provided here is just a quick guide. There is considerably more detailed information available from the Communities and Local Government’s website. They have produced a series of booklets detailing how to complain and respond to complaints. These are available by post or can be downloaded free from their website and include the following titles:
Hedges – How to resolve disputes without involving the council
High Hedges: complaining to the Council – How to go about making a complaint
Hedge Height and Light Loss – Detailed guidance on assessing the effect of light loss with respect to the legislation
High Hedges Complaints: Prevention and Cure – Detailed guidance on implementing the legislation
You can also contact your local council.
And visit our advice page on Trees and the law.
Frequently Asked Questions
Is the person who plants a hedge responsible for maintaining it?
No, they are not obliged to do so. The exception would be in cases that fall within the High Hedges Act.
What is the minimum height of hedge that the High Hedges Act covers?
2m (6½ft).
What is the definition of a hedge for the purposes of the Act?
A line of 2 or more trees or shrubs, wholly or predominantly evergreen or semi evergreen.
If I think I have a complaint what should I do?
Contact your Local Planning Authority and ask for some information. The Council do not mediate in neighbour disputes.
If a boundary hedge belongs to my neighbour, do I have to offer the hedge trimmings from my side back to my neighbour?
Yes. The same principles apply as for offering overhanging tree branches back. In practise, an unofficial agreement between neighbours is usually in place but this might be worth doing if you have recently moved house.
Can I chuck the hedge trimmings over into my neighbour’s garden?
No. Not unless they have accepted the offer of them and even then they may wish them to be returned in a more reasonable way.
What responsibilities do I have with wildlife and hedges?
The Wildlife and Countryside Act 1981 applies, deeming that it is an offence to damage or destroy the nest of any wild bird while it is in use or being built. See our page on trimming hedges.
RHS Policy Statements
Where appropriate, hedges are often the best solution for providing gardens with privacy and shelter. They are environmentally beneficial, both for wildlife and as an entirely renewable resource
The RHS recognises that hedges are often not a suitable solution for garden boundaries under modern conditions, and suggests that gardeners consider fences, where long term hedge care and size restriction are not possible
Where hedges are appropriate, gardeners will benefit by choosing subjects that will not grow too large, or require more maintenance than can be given. The RHS recommends that this information be made freely available and has published its guide to hedges on the Internet