Closed my eBay account because they put my payouts on hold for more information.

[srailfonaidraug]

Been buying and selling on there since 2009, 100% positive feedback, top-rated seller etc.

Last night a buyer bid, won and paid £65 + postage for the set of guitar pickups I had listed. I get the "you got paid" email and 10 minutes later, another email stating:

You need to update some details on your account. You may have received this email for a variety of reasons. For example, you may have started to sell more than before or enrolled in a new service.
You won’t receive payouts or be able to use some eBay services until you verify your account information. We understand that this is frustrating, but this process helps us keep our marketplace safe. We appreciate your cooperation.
Please make sure you update your account info by 03 Jul, 2024 to release your held payments and avoid further restriction. Once you’ve made the requested updates, we’ll verify your info, and you’ll be good to go.
Thanks for being part of the eBay community.

Fair enough I thought, sounds a bit like coercion by fake security scaremongering but I'll play, and clicked on the "Update account info" link. This took me to a page requesting my full name as it appears on official government documentation, my date of birth and a choice of either my passport, driver's licence or some other official government ID complete with photograph.

This is that online junk shop eBay remember, not my bank - which incidentally has never asked for any such thing. I mean who do those bottom-feeding, parasitic, money for other people's mould and mildew merchants think they are?

Nope. Account closure initiated, app deleted and good riddance.

EBay wanted my passport yesterday as I was trying to log in with a new phone... I only buy on there so just opened a new account , ridiculous

I’ve only said I don’t care about the bureaucracy and excuses on behalf of eBay and the govt being offered up (for whatever reasons).

And I don’t, so I’m not.

I had a minor issue when paypal asked me to confirm what I expect my turnover to be in the future but generally I find it ok.

Closed mine because of a minor problem with buyer that escalated hugely because of the complete lack of customer service available for sellers.

Chatbot that goes round and round (and round) does not cut it.

Ebay and etsy are on their way out as platforms for ‘private’ sellers, imo.

I suggest Facebook marketplace or a car boot for getting rid of old stuff and not being worried about going over your "allowance". I can imagine it's frustrating but will be even more so in the future if everyone goes cashless.

Rudeness comes in many guises and tends to be defined by perspective of agenda.

“Throwing your toys out of your pram” is just a cheesy, 100% unoriginal and predictable old and lame retort against something you disagree with.

Keep plugging your sports club credentials though, can’t do any harm can it?

Thank you! Plus, Shpock and Gumtree

Just know this. Irrespective of all accusations and banal internet cliches that get bandied about whenever someone points out potential problems with accepting T&C's other's have already committed themselves to, there isn't a pontificator on the planet capable of foreseeing how organisations like eBay might use, lose, abuse or get hacked for your personal data in the future.

When individuals who'd rightly call you an idiot for revealing certain personal information to strangers suggest you're being melodramatic for not doing so to an organisation that 1. only functions in its own fiscal interests, nothing else, and 2. has servers in a country subject to very different laws and runs on an automated AI processing system without the option to talk to real people capable of discerning and making decisions relating to situations described in the clearest possible terms, you'd have to be a complete idiot for failing to spot the disconnect.