To want compensation

[SunCreamQueenie]

Posting for traffic.
Ordered kitchen from ikea, including paying for one of their fitters.
Job estimated to take 5 days. After 13 was not complete so it was agreed fitter would return a fortnight later. He returned but did not finish kitchen, he damaged items and did not rectify in the process.
He then walked off the job, and apparently cut ties with ikea.
I contacted them and told them, remedial work has been agreed but not undertaken (they keep putting back the date)
I want financial compensation when this is finished because it has been six months that I have been living in what feels like a building site. (Uneven/missing flooring, holes in walls, boxes I have to navigate around every day) I don't think that is unreasonable but how much? Percentage of kitchen cost? An amount for every day late after original completion estimate? I am so over this, WWYD?

That's appalling. I don't have much advice but I wonder if going down the legal route would push them to act.

Who is your contract with, IKEA or the fitter ?

You could try running it by someone like Anna Tims. If they took it up you might get somewhere.

Give the business a chance to put things right first. Ikea might offer decent compensation - raise a complaint to them and see what they come up with.

I would 100% expect to be compensated for this. Our kitchen was from b&q and we had a few issues with delivery mainly - wrong colour kick boards, oven not turning up, few pieces missing. Their customer service was amazing and got everything sorted, better oven ordered without us paying the difference etc, then gave us a £500 gift card which we were happy with. Nowhere near the amount of disruption you have had to put up with.

6 months sounds like "a chance"

Set out everything in writing and ask them to make an offer of compensation.

If that doesn't work then you consider either the small claims court or instruct a solicitor.

Well obviously it's gone on too long, but it's expected that you'd raise a formal complaint to a business before going to the press. Op may have done already, I don't know, but it's only fair to go through the expected steps before escalating.