Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To raise an issue with this vinted item?

11 replies

LegendaryGlitter · 05/06/2024 15:02

Or am I being a bit petty?

I received they item today, its a pale green, crocheted lace dress and was described as very good, but didn't mention any particular defects with the item. When I've looked at it, there is a small snag at the base of the zip, and where the crocheting attaches to the fabric, there a 4 different areas where it has come away. I'm not sure this will be visible when worn, but I'm not sure if it will get worse when I wash it.
I'm not sure if I'm being petty raising an issue with it, given the item was £8.00 (plus postage and the buyer fee, so maybe £11 total. )
What would everyone else do?

(I have autism and social anxiety, hence posting as I'm never sure what the 'done thing' is in situations like this)

OP posts:
LegendaryGlitter · 05/06/2024 15:02

If it is relevant, I think the dress is around £60.00 new

OP posts:
BlurpBlorp · 05/06/2024 15:07

Hi OP. I'm always a bit reluctant with Vinted as things are so cheap and you think well, £11 for a £60 dress is a bargain... However, I think it's fine to go back to the seller and say that these defects weren't mentioned and you wouldn't have bought it otherwise. See what they offer as a resolution. I did similar with a t-shirt that had holes in it that weren't mentioned or in the photos. You can raise it politely but just say you wouldn't have bought it otherwise. Either way the seller will learn to word things more thoroughly in future. Good luck with it x

Star81 · 05/06/2024 15:08

If it’s damaged / not as described then yes you can click I have a problem rather than received. You will need to return it and that cost is on you.

ShinyBandana · 05/06/2024 15:11

I wouldn’t do anything at that price. Maybe if it was £20 or more. I’d have a go at fixing it and still consider I had a bargain

Anneta · 05/06/2024 15:19

I think you need to try the dress on and decide whether you wish to keep it or not i.e. are the defects visible? If you wish to keep it, you appear to have a bargain for the price you have paid.
If you decide that you’re not happy, you have the option to mark the purchase as not satisfied and return it to the sender for a refund.
I buy a lot of items on Vinted and I have returned two of them. Both were incorrectly described as they were a different size to that advertised. One time I paid the return postage and the second time the seller paid for the postage label and I just had to download it.

QueenCamilla · 05/06/2024 15:23

To me it would depend if it's an easy fix or not. Thread plus needle sounds like only would take 5mins to reattach crochet to the fabric. Maybe I'm wrong.

I once received a complaint and a bad eBay feedback for a gorgeous floor-length vintage 1970s Hippie dress. Apparently the bottom hem had come slightly undone in one spot.
First of all, I didn't see/know there was the fault, it was so minor. Secondly, I did somewhat roll my eyes - it would have been quicker to darn a couple of thread loops or iron on an inch of hemming tape than the 30mins it took to complain.

But then I'm not averse to minor-fault bargains even on the Highstreet.
I think there's wide variation in how people handle these situations.

GreigeO · 05/06/2024 16:09

People complaining about minor things are one of the things that puts people off selling on these kind of sites.

yellowsmileyface · 05/06/2024 17:05

It depends. I'm finding it hard to visualise the defects. You say you're not sure if it will be visible when worn, so I think it depends whether you deem the dress is not fit to wear.

Is it possible the seller could have overlooked these defects, or are they quite obvious?

If it only cost £8 and the dress is still fine to wear, I think you should just accept it. But if you feel the flaws are too noticeable to wear the dress, then report a problem with the item.

Caravaggiouch · 05/06/2024 17:07

A return would be at your cost, and since you only paid £8 in the first place you’ll be ending up with a fiver at best. Try it on and see if the faults are actually noticeable?

Bringbackthebeaver · 05/06/2024 17:09

You'd be within your rights to return it, but it depends how much you care about your £8. Often with small amounts of money on Vinted people don't bother but that doesn't mean you shouldn't if you want your money back.

rookiemere · 05/06/2024 17:12

I think at that price, the item still being available new at £60, and the condition being described as Very Good, not perfect or brand new, you are being a little petty.

Here is the Vinted description for very good - granted they should have mentioned the imperfections, but they do sound minor:

Very good: Used a few times, but still looks great. It might have a few slight imperfections, which are clearly shown and mentioned in your listing. Good: Used frequently and may have signs of wear, which are clearly shown and mentioned in your listing.

New posts on this thread. Refresh page