Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To want my sons correct surname?

37 replies

MummyToBe23 · 05/06/2024 12:06

A little rant and checking if I am being unreasonable!

We registered our newborn son with our doctors surgery with his correct name and surname (he has my husbands surname not mine) but the surgery have registered him with the NHS using my surname…which is not what it says on his passport or birth certificate (both of which I’ve shown them!)

It seems to be a massive issue for them to change it and it’s just quite annoying given it is not his surname! He has never had the surname.

AIBU to keep asking them to change it?

OP posts:
Needmorelego · 05/06/2024 12:59

@Spencer0220 yes I think I just went in and said "I've got married and changed my name" - showed them the marriage certificate and it was changed on the computer then and there.
My bank was the same.
(The only thing I can't seem to change is my name on my National Insurance records so I still get some post in my maiden name 🤷)

TiffanyBucksFizzRainbowBright · 05/06/2024 13:00

I should say after that...If the hospitals have the correct surname on his records and NHS number and it is the GP surgery who have it incorrect, then yes the GP surgery need to amend their mistake. A formal letter to the practice manager to start with. But check to start with the NHS number and surname at hospital is all correct. Hope this helps and what a nightmare for you.

TiffanyBucksFizzRainbowBright · 05/06/2024 13:05

Of topic but in answer to another poster...In terms of adoption or other sensitive situations where new NHS numbers are given, witness protection etc. Records are redacted for GP surgeries so identifiable information is extracted. These are seen as the primary records. Hospital records are not transferred over. You can ask departments/consultants to summarise but the idea is to protect identities...but it is accepted GP records should have hospital records on there. Makes no sense I know and makes people vulnerable health wise but this is the set up. I'd very much advise against a new NHS number in this situation. They really should amend their mistake. But first find out is it hospital or GP surgery mistake...

TiffanyBucksFizzRainbowBright · 05/06/2024 13:05

*off

MummyToBe23 · 05/06/2024 13:08

Does anyone know if there’s a way to check the name on an NHS record for a child? I can’t set him up online with one!

OP posts:
blackcurrantqueen · 05/06/2024 13:13

There is a central database called SPINE and what can happen is even if it has been changed manually sometimes when the next person puts their ID card in it kind of reverts back. So somebody with a card and authority needs to go in and change it on the SPINE.

He wouldn't get a new NHS number that's nonsense, they just need to make sure it is changed properly.

It is standard practice that newborns are initially registered as BABY MUMS SURNAME if the parents aren't married because this provides a link to you whilst in hospital - but this is then changed once they've been registered. For example when I took my little girl to hospital at about 1 she was still registered there as BABY MUMS SURNAME as she hadn't been back since so they had to update it to NAME DADS SURNAME.

It sounds like they're making it extra complicated but in its nature it's not unheard of for the baby to initially be registered with your surname. Hope that makes sense.

MummyToBe23 · 05/06/2024 13:15

blackcurrantqueen · 05/06/2024 13:13

There is a central database called SPINE and what can happen is even if it has been changed manually sometimes when the next person puts their ID card in it kind of reverts back. So somebody with a card and authority needs to go in and change it on the SPINE.

He wouldn't get a new NHS number that's nonsense, they just need to make sure it is changed properly.

It is standard practice that newborns are initially registered as BABY MUMS SURNAME if the parents aren't married because this provides a link to you whilst in hospital - but this is then changed once they've been registered. For example when I took my little girl to hospital at about 1 she was still registered there as BABY MUMS SURNAME as she hadn't been back since so they had to update it to NAME DADS SURNAME.

It sounds like they're making it extra complicated but in its nature it's not unheard of for the baby to initially be registered with your surname. Hope that makes sense.

That’s really helpful! Would my surgery have access to SPINE?

OP posts:
awkwardanduncomfortable · 05/06/2024 15:05

@MummyToBe23 yes I'd think so it's the way lots of information is held and prescriptions sent etc

digital.nhs.uk/services/spine

TheTartfulLodger · 05/06/2024 15:09

My GP had my middle initial wrong and it took months of asking to correct it. You have my sympathy

MummyToBe23 · 05/06/2024 15:11

TheTartfulLodger · 05/06/2024 15:09

My GP had my middle initial wrong and it took months of asking to correct it. You have my sympathy

Did it get corrected in the end?

OP posts:
Daisys24 · 05/06/2024 15:29

How can they not change it without a new nhs number? When I got married they changed my surname no problem.

TheTartfulLodger · 05/06/2024 15:58

MummyToBe23 · 05/06/2024 15:11

Did it get corrected in the end?

It did after numerous times of asking yes. I asked the GP in person and reception. It was inconvenient as I couldn't use any medical letters as proof of address because the middle initial was different to that on all my other letters. Just keep on at them that you need it corrected, you may have to ask to go through to the practice manager.

New posts on this thread. Refresh page
Swipe left for the next trending thread