Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think this was unprofessional

13 replies

ThisSnugPoster · 04/06/2024 14:24

There was a transaction I needed to cancel but the company were refusing so I needed to phone my bank. I forgot the banks number is printed on the actual bank card, I did a quick google search for the number but must have phoned the wrong one. The hold music was the same and they sounded just like my bank. They needed my login details because of their new security checks. When they told me they were inside of my account I panicked, realised what I’d done and found the actual number. The woman on the other end also helped and assured me that my account was safe and helped with the transaction but asked if I was referring to an account with a balance of less than a pound (but she specifically said how much) and I could’ve sworn I heard her sniggering and trying not to laugh. It’s not that I didn’t have any money but I had moved my balance into separate accounts to keep track that could all be accessed by the login details I gave to the scammer.

OP posts:
MILTOBE · 04/06/2024 14:26

I don't understand. Did you call a scammer by mistake?

ThisSnugPoster · 04/06/2024 14:26

MILTOBE · 04/06/2024 14:26

I don't understand. Did you call a scammer by mistake?

Originally yes

OP posts:
ClawedButler · 04/06/2024 14:29

Bless you but I think you're projecting massively.

What would she be laughing at? She'll have seen countless bank accounts with considerably less than that in - think of all those massive overdrafts. She'll have encountered people who have been scammed before as well, and she would take that very seriously - she certainly wouldn't laugh at you.

It could have been a cough, it could have been a daft colleague putting on a silly face in the background, it could have been anything.

I mean this gently, but have you looked at some CBT or similar to help you question thoughts like this? (E.g. is this helpful? Is it likely? Is there another possible explanation? Is this me trying to mind-read? Is this me predicting the future?)

Haileycee · 04/06/2024 14:42

Theres nothing wrong with her saying the amount. You have no proof she tried not to laugh. That's the least of your worries.

fedupwithbeingcold · 04/06/2024 14:54

You called a scammer and your concern is that she sniggered?

LongIslander · 04/06/2024 15:00

fedupwithbeingcold · 04/06/2024 14:54

You called a scammer and your concern is that she sniggered?

As I read it, she called a scammer, then hung up and called her actual bank and thought the bank employee laughed at her tiny balance? It still seems mad to me that this is what's bothering her when she was nearly scammed!

Rubbishconfession · 04/06/2024 15:00

fedupwithbeingcold · 04/06/2024 14:54

You called a scammer and your concern is that she sniggered?

No, that was the bank staff OP called after she called the scammer.

@ThisSnugPoster I doubt she was laughing at your bank balance. You say you panicked, that would have come through in the call, so she probably was bemused that you were panicking about being scammed from an account you have less than £1 in 😂

Forget about it, it happens to us all.

SapphireSlippers · 04/06/2024 15:04

The call handler doesn't give a shit about your balance, she will have seen all sorts.

flabbergastedalways · 04/06/2024 15:05

I used to work in a bank for MANY years, trust me when i say its just numbers on a screen, she wont have cared in the slightest.

NotSorry · 04/06/2024 15:08

I'm sure she wasn't sniggering OP, if it helps I have £2.72 in one of my savings accounts, probably won't even buy me a coffee!!

I hope you're ok, it's not nice that you went through this - scammers are scum of the earth

G123456789 · 04/06/2024 15:21

I can top that call. I was a motor claims handler and took a call from a woman who was just telling me that her daughter and granddaughter had been killed in a crash, when a colleague split coffee all over his desk and mine, I automatically shouted out "unlucky" for some unknown reason.

I have never felt so bad in all my life, this was 35 years ago and I still feel dreadful. I quickly explained to the lady what had happened took her number told her to make a cup of tea and I would call her back. She was lovely about things, considering what I had said.

so someone sniggering is the least of things

KreedKafer · 04/06/2024 15:29

Oh FFS, she rescued you from a scammer and you're annoyed because she might have suppressed a slight chuckle at some point, but probably didn't?

Get a grip. She doesn't give a shit about your bank balance. You don't even know that she was repressing a snigger and even if she was, you don't know that it was about your bank balance. For all you know, she might have just heard her colleague accidentally fart or something.

NeverDropYourMooncup · 04/06/2024 15:43

Probably incredibly relieved that there was supposed to be only a pound in there, rather than having to tell you that your scammer had taken a quarter of a million quid out of it.

New posts on this thread. Refresh page