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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To have not bothered corresponding through Vinted?

38 replies

Hintedonvinted · 03/06/2024 19:20

Did I make a faux pas?

Bought some things on Vinted and the seller messaged me to let me know she’d sent them - I wasn’t in any rush so thought ok, great. They arrived, all was fine and so I thought feedback was updated automatically. Next thing I know I’m getting messages saying ‘no communication’ followed by lots of sad faces. I find I get a LOT of messages and notifications on Vinted so I don’t always keep up with them but wondering if I just had a needy seller or I did something wrong?

OP posts:
hopsalong · 04/06/2024 00:03

This is why I don't buy things on Vinted any more. I hate having to send the number of messages I send every day to people I actually know or semi-know (eg parents in WhatsApp groups). The last thing I want to do is send faux-personal chatty messages to people who are (to me) selling an item I want to buy at a decent price. If I want to have a chat I'll go to a local secondhand shop and chat. If I buy something online I want to pay for it, have it arrive, and that's the end of it. Appreciate that other people don't all feel the same way...

evtheria · 04/06/2024 00:06

I definitely wouldn't expect a private message, but not getting feedback can be irritating if you don't sell often anyway. Yeah, 8 times out of 10 it's "great seller" but I read ratings and prefer to buy an item off someone who sends stuff out quickly/packaged well, over another seller who just has auto-feedback.

uncomfortablydumb53 · 04/06/2024 00:31

I always click confirm as soon as I've opened the parcel so the seller gets their money
I then add feedback, thanking the seller

TheM55 · 04/06/2024 01:11

I have only recently started buying some things on Vinted (maybe 6 purchases in total), and have sold 3 dresses recently - so I am no expert. Maybe I am lucky, but everything I have bought has been lovely, well packaged, and far nicer (and cheaper than I could have bought from a charity shop). I too have sometimes had messages giving me an update of where they are "Sorry did not post this last night, but OH has just sent it on way to work" type thing. to which you can simply reply, thank you, no worries, - it is a 2-second job. Then you click to confirm all is OK so they get the money - I also did feedback - I was genuinely really happy. Another 2 second job - I must admit when I posted the first dress I sold, I did not tell them it was on its way, but I did on the second two (and did not really expect a response) but the buyers both let me know they had received it and they loved them, and I was really pleased because they had been sitting in my wardrobe for years and it was nice to think that someone was going to wear them, and my wardrobe was just a bit tidier. I think about the other person sitting parcelling up my item so it gets to me safe, and then going to the deposit box and placing it in. I was pleased someone had bought my dresses, and was happy to sit parcelling them up, and posting on. I would not have minded just getting the money, but getting nice feedback was a bonus. Clearly, I have had good experiences, but when you are transacting with a real person one to one selling their own items, is a thank you too much to ask ????

TheFunHasGone · 04/06/2024 01:29

I always click to confirm everything is OK as soon as stuff arrives and leave feedback at the same time , it takes seconds

Hedgeoffressian · 04/06/2024 01:35

AstonMartha · 03/06/2024 19:38

It’s quite rude not to say thank you, don’t you think?

It’s not a gift though is it? It’s a transaction where both parties benefit.

CurbsideProphet · 04/06/2024 01:36

If I get a message from the seller to say item is on its way I tend to reply with thank you. I also have a short standard positive feedback comment I will add when all is ok.

Deathbyfluffy · 04/06/2024 01:38

sophiasnail · 03/06/2024 20:02

I don't e-mail Amazon to say thank you for sending what I have ordered????

If you don’t understand the difference between a global corporation such as Amazon and a single person selling things on Vinted, I’m not sure shopping online is for you!

greedisunappealing · 04/06/2024 01:57

AstonMartha · 03/06/2024 19:38

It’s quite rude not to say thank you, don’t you think?

No.

Rubbishconfession · 04/06/2024 06:15

Hintedonvinted · 03/06/2024 21:08

I’ve always confirmed ok - just didn’t realise that a PM of thanks was needed as well. It might not take long but it still takes time and I just prefer remote interaction!

This should have been in your OP. As long as you confirm receipt, they are being unreasonable to ask any more of you.

Rubbishconfession · 04/06/2024 06:18

Deathbyfluffy · 04/06/2024 01:38

If you don’t understand the difference between a global corporation such as Amazon and a single person selling things on Vinted, I’m not sure shopping online is for you!

What’s the difference then? I sell a lot of my clothes on eBay etc. I don’t expect buyers to thank me 🤣

Just the thought of sending messages with lots of sad faces and ‘no communications’ messages to my buyers is making me cringe.

AstonMartha · 04/06/2024 08:50

ScarletWitchM · 03/06/2024 22:23

You don’t need to send a PM but you should leave feedback as a courtesy

That’s more what I meant. I leave a thank you in the feedback.

@Hedgeoffressian no it’s not a gift but you would say thank you in a cafe or shop. A latte on the way to work isn’t a gift but I thank the lady who served it.

Smittenkitchen · 07/06/2024 14:08

I don't particularly mind if the buyer doesn't reply to any messages. It's nice when they do but I would never leave negative feedback or sad faces if not! It is different to Amazon isn't it though? It's just private individuals and there's something quite personal about second hand clothes, especially baby clothes. But there's no obligation to chat much if someone doesn't want to.

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