Hi all looking for some advice about the CSA.
My partner has a daughter who he doesn't see despite taking the mum to court three times to have access.
It has financially crippled him and he cannot afford another court battle at the moment.
He pays for his little one but due to losing his job and getting new employment his wages have dropped by around 28k a year.
He spoke to CSA and explained the situation and was told to upload payslips. He was then told they would reassess in February of this year.
He then got a letter stating he would have to pay more when he queried this he was told to upload payslips,again he did and then heard nothing. He phoned them again and was told basically there was a back log and they would get to it eventually ( and I quote as I witnessed the conversation)
He's now received a letter saying he has to pay nearly 1k a month. He has phoned and been told they lady could see the payslips and has no idea why the amount was as high
The letter has kept his old wage and then states he owes 9k in missed payments.
He has all the bank statements to prove he has paid on time every month . The lady today said he had to ring back tomorrow.
He simply cannot afford this and we are both at our wits end. The issue is not the maintenance but the face there's been no reassessment and they have never mentioned arrears.
Can anyone give any advice on this ?
TIA