Taking faulty products back for refund.

[Ladyandherspaniel]

I work for a high street retailer , someone called today because the toilet seat she had purchased was now faulty , she's too embarrassed to come back into store with it , so could we go and collect it from her house .

I personally haven't got time in my life or my head space to take broken stuff back and claim on guarantees unless of course its something expensive .

I really couldn't put myself thru taking a used toilet seat back for the sake of £15 🤣

The absolute best was when a woman bought back a sex toy and said it had stopped working , the persons face on the till at the time was a picture 🤣🤣

So do you keep all receipts and take things back when they are faulty ?

I do wonder if some people just have no shame... I mean we are NOT Ann Summers , we don't expect to deal with used sex toys and where do people keep all these receipts for everything they buy 🤔 some people come back 11 months later with all packaging for their item , receipt inside the box ... where do they keep all these boxes lol.

What's the most random faulty thing you've taken back ?

Funnily enough, Argos didn't quibble about how the pan was damaged, they just tried to wriggle out of replacing the pan set on a like for like basis. In fact, the handle broke off, which is obviously nothing to do with the heat etc - it clearly hadn't been welded on properly in the first place. All the others were still solid and looked as new.