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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To say that it’s really hard to find a good cleaner

53 replies

EalingLucy · 13/05/2024 12:23

I have tried a few times incluidng a new one today but they don’t ever seem to know what they’re doing.

me and DH have splashed out today on a deep clean of the kitchen but she had to be told to clean the skirting boards, the kitchen cupboard, the fridge and instead was polishing my kettle for about 15 mins? Also she was using viakal on the oven - it’s for bloody limescale. I had to show her how to use the oven cleaner. She’s also really bloody slow.

the last one used oven cleaner on my wooden countertops, scratched my wooden floor and the fireplace surround by trying to hoover them with a hoover I had asked her not use downstairs.

they just seem to not actually know how to clean, which products to use etc. Why is this so hard?

OP posts:
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PurpleBugz · 15/05/2024 00:16

I sympathise op. I can't afford a cleaner at all but had a bad bout of heath where I couldn't clean. Paid a cleaner in desperation. Asked her to do bathroom and kitchen and floors change the kids beds. Just tide me over while I can't do it keep it sanitary for the kids basically. She was just soooo slow spent 2 hours in the bathroom. She wiped all the shampoo bottles down and lined them up beautifully and tackled the windwcill. Stuff I didn't want doing as it meant she had no time to get anything else done. There were still water marks on the shower screen and mirror so it wasn't that she was deep cleaning. I could have done my whole house in 2 hours and done the bathroom including all the stupid stuff she did with the bottles in 20 minutes.

On the flip side though a few years ago when i had the money I had a cleaner who was so speedy and efficient she was brilliant. Unreliable though as she worked so hard she had a bad back.

You want personal recommendations not Facebook ones as those recommendations are their mates half the time

Justgorgeous · 08/01/2025 21:00

We just do it ourselves now. I’m not paying someone £17 an hour do a mediocre job, or in this case a pretty shit job.

Katemax82 · 08/01/2025 21:26

WingateAndSlim · 14/05/2024 21:10

I recently tried out a cleaner from a well used local company. I’d read lots of MN posts about what to expect in two hours and told her I wanted the kitchen (small with only four lower units and wall shelves) and two small bathrooms done.

I sat working in the office, waiting for her to move on so I could show her upstairs, but 1hr 40 in and she was still in the kitchen. I popped my head round just to nudge her on the time, but she still spent the remaining time in the kitchen. I thought that if she’s done a good job, I was happy with that for the first clean, but no. She hadn’t cleaned the tiles, shelves, appliances, floor, windows or doors. Didn’t vacuum, didn’t mop. She’d basically spent two whole hours wiping the surfaces, of which there are four bottom units worth. 🤔

She was very apologetic for not getting much done, saying she didn’t know where the time went. She took the unused vacuum, mop and bucket back out to her car and I spent the next two hours anger-cleaning all that she should have got done in the same amount of time!

Not sure I can bear trying another company!

That's ridiculous!

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